Bachelor of Science in Nursing
Tagum Doctor’s College Inc.
I am Lyden C. Rafol, a 23-year-old Registered Nurse with a solid foundation in administrative support, data entry, and healthcare virtual assistance. My clinical training and virtual assistant experience allow me to combine medical knowledge with efficient digital workflow management.
I have a strong passion for delivering quality healthcare support in a virtual setting. With solid clinical knowledge and a commitment to patient-centred care, I bring reliability, professionalism, and excellent communication skills to every task I handle. I thrive in organised, fast-paced environments and am dedicated to helping healthcare providers streamline their workflow through efficient administrative support, accurate documentation, and compassionate patient interaction. I’m driven, adaptable, and eager to contribute my skills as a Medical Virtual Assistant to a team that values excellence and continuous growth.
My extensive experience and continuous professional development equip me to navigate the complexities of executive support effortlessly. Through a blend of polished skills and a committed work ethic, I provide a level of service that not only meets but exceeds expectations, solidifying my role as a trusted and invaluable extension of the executive team.
Tagum Doctor’s College Inc.
Accurately gathers, verifies, and updates patient demographic and clinical information for electronic medical records (EMR). Encodes patient data, medical histories, vital signs, and physician orders with high attention to detail and confidentiality. Coordinates patient appointments, follow-ups, and scheduling requests while maintaining efficient workflow for healthcare providers.
Completed a comprehensive General Virtual Assistant training program to strengthen
my ability to deliver safe, accurate, and high-quality healthcare support in a virtual setting. Assisted in
creating patient encounter records using Microsoft applications, facilitating online doctors’
appointments, and preparing billing record forms and Explanation of Benefits (EOB) documents under
the guidance of a mentor.
I accurately enter and organize patient data in EHR systems, ensuring complete, secure, and well-managed records.
Data entry and record keeping, Appointment and calendar management, Email management, and Travel arrangement
Assist with medical billing tasks and submitting claims to insurance companies for reimbursement.