2015
Bachelors of science of Hotel and Restaurant Management
Bukidnon State University
More Info About Me
Business Owner | Restaurant Manager | Video Game Enthusiast & Tester
With over 12 years of experience in business management, I proudly own and manage a family-run food business that has been operating for 27 years. As the second-generation owner, I continue to uphold the legacy and growth of the business. I hold a degree in Hotel and Restaurant Management from Bukidnon State University, which laid the foundation for my diverse career.
My professional journey began at the prestigious Grand Hyatt Kuala Lumpur, where I worked from 2013 to 2014. I started as a bellman and concierge, and through dedication, was promoted to VIP butler. I was recognized as the fastest employee to be promoted through 3 positions in just 3 months, and achieved the highest PR at 12%. In 2016, I transitioned into education, becoming a high school teacher at STI Malaybalay City until 2017. I then took the opportunity to move to Thailand, where I worked as an English instructor at Ramkhamhaeng University from 2017 to 2021.
Currently, I focus on managing and expanding my family restaurant, where my main responsibilities include marketing and overall business management. Outside of my business endeavors, I am passionate about video games and also work as a part-time, paid video game tester.
My Skills and Competencies
Social Media Management
Customer Relationship Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2021
Ramkhamhaeng University
(English Instructor)
Taught English language and literature to students, developed lesson plans, assessed student progress, and provided feedback to improve language proficiency in speaking, writing, reading, and listening.
2016
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2017
STI Malaybalay City
(highschool teacher Tourism)
Taught students about the tourism industry, including hospitality, travel, and customer service. Developed lesson plans, delivered lectures, and guided students in practical skills related to the field.
2014
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2015
Grand Hyatt Kuala lumpur, Malaysia
(Bellman, Concierge, VIP butler)
Bellman: Assisted guests with luggage, provided information about the hotel and amenities, and ensured a smooth check-in and check-out process.
Concierge: Offers personalized services to guests, including booking reservations, arranging transportation, and providing local recommendations to enhance their stay.
VIP Butler: Provided high-level, personalized service to VIP guests, managing their needs from special requests to private arrangements, ensuring an exceptional and memorable experience.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relationship Management
Handling customer inquiries, complaints, and feedback.
Go High Level specialist
HighLevel Agency Software — White Label All Tools & White Label Fulfillment Available
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.