2023
AB Political Science
University of Mindanao
More Info About Me
More than an eldest sibling, eldest grandchild, a pet lover, and a future defender, I am also a team player. I value and respect people's time and money. Being flexible in the E-commerce sector, I aim to be sufficient with the tasks provided individually or by group. I can easily adapt to changes while being adamant on result-based outcomes. In addition, I am a proud advocate for mental health. I believe that everybody’s feelings are valid, thus I make sure to be very keen on observing, communicating, and listening. I respect people’s feelings, boundaries, and opinions. Together, let's create a more inclusive society promoting mental health awareness.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2021
Concentrix Damosa | Davao City, Philippines
(Amazon Customer Service Representative)
As an Amazon CSR, we answer calls and emails of
From the customers. We track packages, track payments, provide refunds
(if necessary), answers to different inquiries which may include subscriptions,
Payments processing, track and rebook deliveries, and other product concerns. Amazon CSR were encouraged to convert smiles and sales after every worry of each call.
2018
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2018
Iqor | Davao City, Philippines
(1-800flowers.com Sales Representative)
As 1-800flowers sale representative, we answer calls and inquiries from potential buyers. We are encouraged to convert every call into sales. We book deliveries on behalf of the client, we provide descriptions of different flower arrangements in accordance to the event, we also provide a variety of options to choose from, lastly, we help clients to navigate online.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.