2019
Bachelor of Science in Hotel and Restaurant Management
STI Global City
More Info About Me
Knowledgeable and efficient in using computers and navigating various CRM software with 2+ years being a customer service representative. Able to provide appropriate solutions and alternatives within the time limit, keep records of customer interaction, do the task in a timely manner, answer phone calls, emails, and manage schedules and appointments. Able to work in shifting schedules and holidays. Ability to adapt and fit in any task in a limited time while goal-oriented.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2022
Teleperformance Ayala
(AT&T /Sprint Customer Care)
• Handling customer complaints
• Basic Troubleshooting in IOS and Android
• Billing concerns and payment processing
• Process customer account and files
• Offers potential products and services that suit customer needs
2020
-
2020
27/7 Ai. Philippines
(Kohls Retailer Specialist)
• Assisting customer in placing order
• Tracking and processing replacement items
• Providing ongoing sales and promotions
• Explains bills and processing payment
• Recommending best products
2019
-
2019
IGT Solutions Philippines Inc.
(Travel Consultant)
• Handling customer concern
• Booking and rebooking flights
• Reserve accommodations and manage transportation
• Knowledge of sales and marketing techniques
• Determining customs and travel requirements
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.