Eulogio Amang Rodriguez Institute of Science and Technology
Provide splendid customer services to customers in a friendly and courteous manner at all times. Provide information to customers on their account status and account balances. Open new bank accounts according to laid down rules and guidelines. Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly, Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay,
Virtual Assistant Trainee
Accurately and efficiently encode all data that needs organizing and recording
Confirm that entered data accurately aligns with original documentation
Organize and maintain original paper evidence
Assure files are properly prepared and saved to backup drives
Transcribe, scan or photocopy hard copy documents and forms as needed
Self-audit your work checking for errors or duplication
Organize files in a logical and manageable fashion
Adhere to and meet set schedules and deadlines
Input, track, and maintain all encoded data and records
Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)
Report any major errors or inconsistencies to upper management
Maintain report logs of in-progress and/or completed work
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.