2022
Science, Technology, Engineering and Mathematics
San Francisco High School
A Goal-Driven Social Media Manager Who Delivers Success
Hi, I'm Joshua a goal-driven and dedicated Social Media Manager with a passion for efficiency, organization, and helping businesses reach their goals. My content isn't just for display - it has a purpose. I align every post with your overarching strategy to achieve tangible results. I excel at maximizing brand visibility and engagement through strategic planning, content creation, and community management. I monitor the performance of your social media accounts and provide you with regular reports detailing key metrics such as engagement rates, reach, clicks, and sales conversions.
I am also an Online Bookkeeping Specialist, with a meticulous approach to data entry and reconciliation, I ensure the integrity and accuracy of financial information, enabling businesses to make informed decisions and maintain compliance with regulatory requirements.
Furthermore, my experience with the role tied with my passion and dedication makes me confident in my abilities to contribute efficiently and grow more in the position.
My Skills and Competencies
Social Media Management
Content Creator
Bookkeeping
Account Integration
Social Media Advertising
Content Creator
Certificates
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My Experience and Education
2022
-
2023
VXI Global Holdings
(Account Associate)
I handle the customer loyalty group where we answer billing questions, resolve technical issues, and apply various promotions to customers' accounts.
2021
-
2022
Absolute Finds
(Social Media Manager)
Respond promptly to customer inquiries and comments on social media channels in a professional and customer-centric manner, maintaining a positive brand image.
2021
-
2021
LoveYourFur Pet Store
(Social Media Manager)
I handle email inquiries for order tracking, order status, and refund requests. I handle product listing as well as on-page search engine optimization.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Bookeeping
Maintaining accurate financial records, facilitating decision-making, ensuring compliance with financial regulations, an
Account Integration
Specializes in managing client accounts while also facilitating the integration of different systems, processes, or data