2013
Automobile Course
Don Bosco Technical Institute of Makati
My Skills and Competencies
Product research
Virtual Assistance
Shipping Documentation
Deadline and scheduling management
Data Entry
Transportation Logistics
Certificates
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My Experience and Education
2022
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2023
GlobalTranz
(Logistic Coordinator)
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
2020
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2022
EXL Philippines Services Inc/Schneider Logistic, Inc.
(Logistic Executive)
- Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
- Worked with internal and external partners to meet customers' complex needs while adhering to state, national and international constraints and guidelines.
- Analyzed processes and supply chain operational data to track trends, expectations and performance.
- Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
2018
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2019
Qualfon Manila
(Customer Service Rep (Fraud Specialist))
- Provided primary customer support to internal and external customers.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Worked with third-party vendors to access and analyze data and systems.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Logistics Specialist
Manage the inventory of goods, transporting, and warehouse operations, as well as coordinate with various teams.