2016
Information Technology
AMA Computer College
More Info About Me
Hello! I am a beginner virtual assistant with skills in Real Estate, Search Engine Optimization, and Shopify in the E-Commerce with Dropshipping niche. I am passionate about helping businesses grow their online presence and increase their revenue by leveraging the power of digital marketing and e-commerce strategies.
As a virtual assistant, I am detail-oriented and organized, with excellent communication and problem-solving skills. I have a strong work ethic and am committed to delivering high-quality work on time and within budget. I am a quick learner and always eager to expand my knowledge and skills.
In terms of my specific skillset, I have experience in real estate research, lead generation, and administrative tasks such as data entry, email management, and appointment setting. I am also proficient in search engine optimization techniques, including keyword research, on-page optimization, and link building. Additionally, I have experience in setting up and managing Shopify stores, including product research, listing, and order fulfillment through dropshipping suppliers.
Overall, I am excited to bring my skills and passion for digital marketing and e-commerce to help businesses achieve their goals and succeed online.
My Skills and Competencies
Social Media Management
Real Estate VA
Data Entry
Content Creator
SEO
Certificates
My Experience and Education
2020
-
2023
TELETECH
(Supervisor (Team Leader))
-Handle a team which around 10 reps on a daily basis, doing call or reading transcript of their chats, providing feedback based on the observation, analyze data performance WoW for my team.
2019
-
2020
TELETECH
(Customer Resolution Expert (CRE/QA))
-Helping the management with analysing the data to improve the performance of each cluster to our company then send direct report to each respective manager per community. Doing call observation, Check WoW performance tracker.
2018
-
2019
TELETECH
(MENTOR (SME))
-Helping the newbies with product knowledge, assisting them during a call, providing feedback, providing observations to their coach on a daily basis.
My Services
Search Engine Optimizations (SEO)
Training for newbie with SEO
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate VA
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms REVA