2016
Bachelor of Arts in Political Science
Northern Iloilo State University
More Info About Me
Hello, I am Jevie, a Virtual Assistant based in the Philippines, passionate about lightening workloads and boosting productivity. With 5 years of BPO industry experience, I bring efficiency and dedication to every task.
When I'm not working, I love scrolling through social media, binge-watching series, movies, and diving into good books. I am also a huge Harry Potter fan and an animal advocate.
Always eager to connect and collaborate, feel free to reach out for your next project!
My Skills and Competencies
Social Media Management
Graphic Designer
Customer Service
Data Entry
Calendar Management
Content Writer
Certificates
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My Experience and Education
2022
-
2024
Pet Circle
(Chat and Email Support Specialist)
Customer Service in emails and chats
Processing refunds, tracking orders, and escalating to couriers
Processing and cancelling orders and transactions
Handling customer returns
2021
-
2022
Spypoint/Vosker
(Technical Support Specialist)
Providing support for hardware issues, including connectivity, functionality, and performance problems
Resolving technical issues customers are experiencing with Spypoint and Vosker products.
2021
-
2021
1st Choice Family Services
(Content Writer)
Writing and editing content for blog posts, articles, and website
Conducting thorough research on industry-related topics and conducting interviews to gather accurate and relevant information
2020
-
2021
Market Conexion
(Social Media Manager)
Creating a content calendar that includes posts, stories, and campaigns which is advance for a month
Creating contents which are, concise, and compelling that highlight features, benefits, and unique selling point
My Services
Social Media Management
Executing social media strategies to enhance a brand's online presence, engage with audiences, and drive business goals.
Data Entry / Web Researcher
Gathering, inputting, and managing data, as well as conducting thorough online research.
Content Writer
Producing compelling narratives that engage and inform readers.
Customer Service Specialist
Addressing inquiries, resolving issues, and providing information about a company’s products or services.