2017
Bachelor of Science in Tourism Management
University of Mindanao
More Info About Me
As an individual, I hold great value in equality and believe that every person deserves to be treated with respect and fairness. I thrive on acquiring new knowledge and skills from scratch, and am known for my resourcefulness. When it comes to work, I am highly reliable, responsible, and dedicated, and I am not afraid to take the lead when the opportunity arises. I am a team player and prefer collaborative environment, rather seeking out position of authority and can work independently. Above all I Prioritize achieving a balance between my professional and personal life.
My Skills and Competencies
Social Media Management
Data Entry
Bookkeeping (Intuit Quickbooks.online)
Certificates
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My Experience and Education
2022
-
2023
1aviation Ground Handling Services Inc
(Lead Cargo Agent)
Monitor cargo operations inbound and outbound
-Monitor and adjust manpower
-Conduct daily briefing base on airline procedure and safety memos on shift assigned
-Lodging international cargo using Intercommerce
-Monitor email and call inbound and outbound
-Handle International cargo inbound and outbound
-Monitor cargo build up and warehouse
-Monitor unclaimed and disposal cargoes
-Request and monitor cargo supplies
-Handle customer complaints and inquiry
-Handle and take over any vacant post.
-coordinate admin for training expiry and training records filing.
-Report hazard area that may affect the operation.
-Handling dangerous good acceptance base on IATA guidelines
-Reporting to duty supervisor/ manager/station head/ Area manager
-coordinate with client Airline and Airline customer
-admin works employee's timekeeping/leaves filing
-Non routine service handle TR scoot / Tianjin airline
-system knowledge SMARTKARGO/RX/Icargo/ Cargohub
2019
-
2022
1aviation Ground Handling Services Inc.
(Cargo Agent)
Responsible for outbound cargoes
-Encoding shippers declaration to smartkargo
-Issue air waybill
-Counter check document presented by shipper
-Checking permit issued by quarantine
-Cashiering
-Process air waybill
-Payment collection/ issue receipt
-Manifesting cargo
-Flight build up plan
-Segregation of cargo base on matrix
-Document for flights
-Coordination with cargo load control
-Email and Call
-Handle customer inquiry and complaints
2018
-
2019
1aviation Ground Handling Services Inc.
(Cargo Checker)
-accepting outbound cargo
-checking documents
-assess if cargo is acceptable base on COM/DG guidelines
-inbound cargo checking
-warehouse inventory
-arriving cargo on system
-reporting irregularities
- email
-issuing incident report
-KPI Report
-system use SMARTKARGO, CARGO HUB
-cargo tracking base on SMARTKARGO system
-release/deliver
-handle customer complaints/inquiry
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Encoding Data, Transcribing handwritten or printed documents, Compiling and maintaining records.
Bookkeeping
Tools Quick booking online