Experienced in handling diverse HR tasks with strong email communication and advanced computer skills. Skilled in admin support—document preparation, scheduling, and data management—with keen attention to detail. Recently supported lead generation by identifying and qualifying prospects for business development and recruitment.
Lyceum of the Philippines University Manila
Acted as a point of contact for clients, financial institutions, and service providers, ensuring clear and professional communication.
Supported business development by conducting research and compiling targeted lists of prospective clients, aiding advisors in outreach and lead generation efforts.
HR professional with expertise in screening candidates, conducting interviews, and managing the hiring process. Skilled in onboarding new employees and maintaining accurate employee records, including attendance and performance evaluations. Knowledgeable in keeping company policies up-to-date with labor laws and effectively communicating them to staff. Experienced in tracking employee leave and ensuring compliance with leave policies, including maternity and sick leave. Proficient in payroll management and assisting employees with their compensation inquiries.
Excellent at providing exceptional assistance to employees by efficiently managing a variety of Human Resources tasks. With a strong command of email communication and advanced computer literacy, I adeptly handle documents, visas, and other HR-related matters.
Receiving calls and assisting customer for online orders. Providing resolutions to customers for tracking orders and refunds.
• Provide frontline technical support for inbound incidents and service requests by phone or email on medical types of equipment.
• Maintain end-to-end responsibility for customers' support needs by providing timely, respectful, and courteous service. Verify the client’s personal information: company name, customer’s name, address, email address. etc.
• Troubleshoot product concerns and managed warranty replacement.
• Troubleshoot issues and crowdsource answers from colleagues or the Customer Relationship Management (CRM) system while following the product manuals and standard operating procedures.
• Accurately record all troubleshooting activities, customer communications, tasks, customer promises, and expectations in the CRM.
• Demonstrated skills in problem analysis, customer relations, organizational abilities, telephone etiquette, and effective working relationships with other services/support groups.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Provides essential support in establishing HR frameworks for small businesses, including assistance with recruitment, on
I handle lead generation by researching target markets, identifying potential clients, and reaching out through email, c
I review and analyze client profiles, verify documents, and ensure data accuracy and compliance.