2016
AB Psychology
De La Salle University - Dasmariñas
My Skills and Competencies
Data Entry
Product Researcher
Certificates
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My Experience and Education
2017
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2018
Alorica Philippines
(CSR / Sales / Tech Expert)
-Updated account information to maintain customer records.
-Communicating with clients regarding grievances from the company and also giving new information on new products or services.
-Documenting problems of a particular product in large numbers and reporting to concerned department.
-Resolve customer complaints and ensure calls are handled in a professional and prompt manner.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.