Hey I am Ella Mae

EXPERIENCED Customer Service PRO | A+ Virtual Assistant

As an experienced customer service professional and A+ virtual assistant, I offer top-notch support tailored to your needs. I specialize in efficient email and calendar management; exceptional customer service and communication; accurate data entry and administrative tasks; and quick problem-solving and multitasking. I'm committed to delivering high-quality work, meeting deadlines, and exceeding your expectations.

Let’s work together to achieve your goals!

Ella Mae Dalisay Glua
Antipolo City, Philippines
Freelancer
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Abilities and Expertise

Skills I have acquired that can drive your business growth
Customer Support
Data Management:
Email Management
Scheduling and Calendar Management
Data Entry
Social Media Management

Certificates

PROVA Certificate for Virtual Assistant
UDEMY Certificate for Executive Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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Bachelor of Science in Computer Science

ACCESS Computer College

2019 - 2024
SHEIN
(Customer Representative)

Resolving customer complaints: One of the main responsibilities of a customer service representative is to assist customers with their inquiries, concerns, and complaints. In my role, I have successfully resolved numerous customer complaints by listening actively to their concerns, empathizing with their situation, and offering viable solutions. By doing so, I have helped to improve customer satisfaction levels and prevent negative reviews.

My Services

Email Management

With my Email Management Services, I can ensure your inbox runs smoothly, allowing you to focus on what matters most.

Customer Support Specialist

I provide reliable customer support to ensure timely responses, resolve issues, and enhance customer satisfaction.

Virtual Assistant

I offer Virtual Assistant services to handle administrative tasks, manage schedules, and support your business efficient

Administrative Assistant

I provide administrative assistant services to manage schedules, organize tasks, and streamline your daily operations ef

Social Media Management

Let me handle your social media, driving engagement, boosting brand visibility, and maintaining a consistent presence.

Data Entry / Web Researcher

I offer precise data entry and thorough web research services to help organize your data and gather valuable insights.

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Antipolo City,
Philippines


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