2012-2015
Bachelor Science of Education
Holy Angel University
More Info About Me
I am committed to helping busy professionals, coaches, and business owners who are having trouble bringing their presence using social media platforms, managing their business/ schedules, and those who struggle in generating high-quality leads.
I love working with clients to ease their everyday work and return their valuable time with their family and friends. I'm known to be a person who is:
✔ Diligent
✔Organized
✔A Good Communicator
✔ Attentive to details
✔Easy to work with
✔ Fast-Learner
✔ A Good Follower
✔Asked A Right Questions
✔Enthusiastic About Owning & Resolving Cases
✔Pro-active
✔ Hardworking.
My Skills and Competencies
Lead Generation
Appointment Setter
Social Media Management
Graphic Designer
Data Entry
SEO
Data Entry / Online Research
Customer Support
Email Support
Email Management
Certificates
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My Experience and Education
JULY 2022
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AUGUST 2023
CLEMENT AUTOGROUP DEALERSHIP
(Appointment Setter / Email Coordinator / Team Leader)
Ensure each prospective client and potential customer has a great experience with our company
Use CRM to manage client information
Properly explain the products and services to prospective customers when making appointments
A highly motivated person who handles/makes outbound calls.
Answering questions through phone, email, and text
Responsible for working off of a list contacting potential buyers/lead
Setting up an appointment
2021
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2022
iQor
(Customer Expert at T-Mobile)
• Assisting Customer with their technical problem
• Assisting Customer with their Payments / Updating their Payment Method
• Help them to pay their Bills
• Taking phone time for the whole 8hrs shift
2019
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2021
VXI Global Holdings. B.V
(Customer Service at AT&T | Technical Support at Comcast)
• Assisting Customer with their technical problem
• Assisting Customer with their Payments / Updating their Payment Method
• Help them to pay their Bills
• Taking phone time for the whole 8hrs shift
2017
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2019
Express Gifts Ltd
(Customer Service Advisor | Order Takers)
Entering orders/data, managing customer service issues, and supporting cataloger salesprimarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, we order takers are responsible for entering customer information into databases such as names, billing details, address, and item specifications.
2022
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Present
Strategic Assistant Service
(Sales Project Manager & Executive Virtual Assistant)
My role and responsibilities include.
Lead generation, nurturing leads and develops different outreach campaigns.
Client acquisition, retention and making sure that all their business needs are met.
Managing VA's and looking for the right fit.
Training VA's
APRIL 2023
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AUGUST 2023
High-End Graphics LLC
(Lead Generation Specialist / Senior Cold Email/ Admin Virtual Assistant)
Perform general administrative tasks such as filing, data entry, and answering phones
Maintain accurate records of property-related information, including leases, rent payments, and maintenance schedules.
Respond to tenant inquiries and resolve concerns promptly and professionally.
Assist in maintaining compliance with local and state regulations.
Our company utilizes a CRM system to effectively manage client information.
When scheduling appointments with potential customers, we thoroughly explain our products and services.
We seek a self-motivated individual who excels at making outbound calls and communicating with customers via phone, email, and text.
Your primary objective will be to arrange appointments with interested parties.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Search Engine Optimization (SEO)
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.