2017
Bs Architecture
University of La Salette Inc.
More Info About Me
I have experience on being a Customer service representative for a large telco accounts in United states, within this role, I was responsible on fixing their service and providing a out of the box resolution, Data entry, responding to customer inquiries via phone, email, or in person.
My goal is to provide my client a Quality of Service while utilizing my skills and at the same time, to Develop and Learn more cause I believe my capabilities are not limited. I am very flexible, dedicated and a hardworking individual. So, if you think that I fits your Qualifications don’t hesitate to send me an email and I am willing to be part of your Business Success.
Happy to work with you.
My Skills and Competencies
Social Media Management
Bookkeeping
Data Entry
Facebook Ads Specialist
Certificates
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My Experience and Education
2021
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2022
Alorica
(Customer Service Representative)
Catering inbound calls for a telco company, helping customer to fix their problem on their account most specially their bills and services, we do basic troubleshooting and upselling as well.
2022
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2023
TSD Global
(Customer Service Representative)
(Sales Department) for a Telco company, We cater customer regarding on their telephone services and fiber connection and direcTV, we do billing and we sent email to the customer for the quotation of their bills, we do upselling converting their wireline services to a wireless or a digital phone line.
My Services
Social Media Management
Developing social media strategy, Creating and managing content, Monitoring analytics to report the success of campaigns
Data Entry / Web Researcher
Online searches, analyzing data, creating reports and making recommendations.
Facebook Ads Specialist
Creating, managing, and optimizing Facebook Ads campaigns. A Data-driven analysis for a best results.