2017
BS in International Travel and Tourism Management
Lyceum of the Philippines University Manila
More Info About Me
I’m an executive assistant, working in process improvement, operations support, and more. I thrive in collaborative environments where I can share my ideas and learn from others. I’m friendly, approachable, and always eager to lend a hand. I’ve helped organize several successful events and campaigns for my previous work and received positive feedback from my managers and peers for my professionalism, proactiveness, and creativity.
I have a strong sense of camaraderie, and I believe that everyone on a team should feel valued and supported. Whether it’s working on a project or just listening to someone’s concerns, I’m always there for my colleagues. In my free time, I enjoy spending time with my family, pilates, and relaxing at the beach. This is my favorite way to unwind after a busy week. I’m truly an all-around dynamo who loves what I do.
I’m always open to a new challenge where I can use my diverse skills and experience to make a positive impact.
My Skills and Competencies
Executive Assistant
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Philippine Information Agency
(Executive Assistant / Administrative Assistant V)
Assists in the day-to-day operational and administrative activities of the Director by organizing
the incoming flow of work, prioritizing incoming requests, maintaining a control system, and
monitoring/following up to ensure timely response;
Scheduled and coordinated executive-level meetings, travel arrangements, and other events.
Email Management
Drafted and edited correspondence, reports, and other documents
2019
-
2020
Go Hotels Ortigas
(Hotel Associate)
Responsible for checking in guests, making and confirming reservations promptly, and guaranteeing a high level of customer service.
Answering inquiries on hotel services, guest registration, and travel directions, or making
recommendations regarding shopping, dining, or entertainment.
Receiving and resolving guest complaints in a manner consistent with company policy.
Managing some customer service and administrative tasks to resolve customer issues quickly and efficiently.
2018
-
2019
Red Planet Binondo, Philippines
(Front office associate)
Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay.
Expedited the check-in/check-out process with a swift computer and cash register skills.
Completed daily reports, bucket checks, and adjustments or refunds as needed for errors or issues.
Delivered messages, mail, and packages left for guests and hotel facilities promptly.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.