2014
BS Information technology
Bulacan State University
More Info About Me
Hi! I'm Charlene a dedicated and detail-oriented Virtual Assistant with a strong focus on data entry and social media management. Currently working in the banking industry, I have developed excellent skills in managing data and engaging with clients, which I am eager to apply to new challenges.
Specializations:
Data Entry: Proficient in accurate data management, including converting physical documents to digital formats and maintaining organized databases. My background in banking has honed my attention to detail and efficiency.
Social Media Management: Experienced in crafting engaging content, managing social media platforms, and analyzing performance to boost online presence.
Banking Expertise: Currently working in the banking industry, I bring a high level of professionalism, accuracy, and customer service skills to my virtual assistant role.
Outside of work , I enjoy cooking, traveling, and do some outdoor activities which keeps me inspired and balanced. I’m always eager to learn and grow. I am excited to leverage my experience and skills to support your business, ensuring precise data handling and effective social media management.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2017
-
2024
Asia United Bank
(Sales Associate and Service Associate)
SALES ASSOCIATE (MAY 2017- JULY 2018)
SERVICE ASSOCIATE (JULY 2018-FEB 2023)
SALES ASSOCIATE (APRIL 2023 – PRESENT )
Sales and Cross-Selling:
- Actively cross-selling banking products and services to clients.
Account Management and Customer Service:
- Handling the account opening process for new and existing clients.
- Providing efficient, accurate, and timely service to clients, addressing any issues or concerns promptly.
Document Verification and Data Entry:
- Ensuring all required documents are accurate and complete.
- Inputting client details into the database system.
- Transferring physical documents into digital format accurately.
Reporting:
- Preparing and submitting daily, weekly, and monthly reports on sales and account activities.
Transaction Processing:
- Handling over-the-counter transactions according to bank standards.
Cash Handling:
- Manage cash transactions and maintain accuracy in cash handling.
2014
-
2016
Maxiplus Marketing Corporation
(Admin Staff)
Data Entry and Management:
- Accurately transferring sales invoice data into company databases.
- Entering and updating purchase orders into supplier's system databases.
Inventory and Load Management:
- Monitoring and reconciling truck loads by counting and matching inventory from the start and end of delivery routes.
- Ensuring accuracy in tracking and reporting inventory levels and discrepancies of truck loads.
Data Accuracy and Efficiency:
- Converting physical documents into digital data with high precision and efficiency.
- Maintaining consistent data quality by performing regular checks and updates.
Administrative Support:
- Assisting with various administrative tasks to support the smooth operation of the distribution process and sales.
- Coordinated with different departments to ensure timely and accurate data processing.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.