BACHELORS OF SCIENCE IN INFORMATION TECHNOLOGY
STI COLLEGE
INFORMATION AND COMMUNICATION TECHNOLOGY
COLLEGE OF OUR LADY OF MERCY (COLM)
I am Camille Pura, an experienced virtual assistant with a background in IT account management and a broad skill set in graphic design, bookkeeping, data entry, and email management. Having worked as an IT Account Manager, I developed strong organizational and client management skills, which complement my proficiency in design and financial management. My creative abilities allow me to produce visually appealing materials that resonate with your brand, while my attention to detail ensures precise financial and data management.
I combine technical expertise with adaptability, offering a proactive approach to streamlining your operations and enhancing your brand’s presence. As a reliable partner, I am dedicated to delivering high-quality work and supporting your business's success.
STI COLLEGE
COLLEGE OF OUR LADY OF MERCY (COLM)
• Served as the primary contact for IT-related inquiries and support, effectively managing client accounts.
• Collaborated with technical teams to design and deliver customized IT solutions, ensuring successful and timely implementations.
• Enhanced client satisfaction by 20% through the development and maintenance of strong, professional relationships.
• Delivered on-site technical support and troubleshooting, resolving issues efficiently and improving operational effectiveness.
• Utilized software including Microsoft Office Suite, Google Sheets, Trello, and various operating systems (Windows 7, Vista, Linux, Windows 10); proficient in SAP (Basic & Advanced, with certification).
• Supported the maintenance and troubleshooting of computer systems and network infrastructure, ensuring operational continuity.
• Delivered technical support to students and faculty, effectively resolving hardware and software issues to minimize downtime.
• Assisted with the installation, configuration, and deployment of new IT equipment and software, enhancing the academy’s technological capabilities.
• Monitored IT systems to uphold security standards and performance metrics, contributing to a stable and secure IT environment.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Efficiently tracking transactions and managing accounts to provide clear insights into your financial health.
Uncovering high-value keywords to boost your SEO strategy and drive targeted traffic to your website.