Diploma in Information Technology
STI
N/a
STI
Creating multiple social media accounts,
Use online chat to interact with clients, get them to subscribe to their
own accounts, and work with the sales staff to promote growth.
Made 100+ outbound calls daily via Skype, logged activity in
Google Sheets and scheduled appointments.
Engage customers through online chat to provide product info,
answer inquiries, and offer support. Identify sales opportunities,
communicate product benefits, and collaborate with the sales team to
drive growth
Handled sales and cashiering with POS, ensuring accurate pricing.
Managed emails, sales reports, and inbound/outbound calls.
Delivered excellent customer service, resolved complaints, and
maintained store displays. Supervised 30+ staff, organized schedules,
monitored deliveries, and updated inventory weekly using Excel.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.