2007
Bachelor of Science in Nursing
UNIVERSITY OF MINDANAO
Social Media Manager
Being a social media manager is so much more than managing a few networks and writing up a few blog posts. It's about strategizing, networking, and connecting with people on a personal level. We've all heard the saying "people don't care what you know until they know that you care," that's where social media managers come in.
At IQ Management, we are seeking forward-thinking and hard-working professionals who are passionate about building their careers as online managers.
My expertise:
• Communication skills
• Digital And Social Media Marketing
• Article/Content Writing Responding to phones and emails
• E-commerce Customer Service Support
• Data Entry
• Market Research
• Scheduling appointments
• Search Engine Optimization
• REVA
Social Media Marketing
Professional Skills
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Real Estate Virtual Assistant
Amazon Virtual Assistant
Shopify Ecommerce Drropshipping
Certificates
Experienced Sales and Business Manager
Sales Marketing and Management
July 2020
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February 2022
MANULIFE PHILIPPINES
(BUSINESS UNIT MANAGER | LICENSED FINANCIAL ADVISOR)
Responsible for planning, directing wholly or partly the company’s administrative services. influence and contribute to the company's overall policies and procedures and ensure it is adhered to within the unit. performs the role of empowering, selecting, coaching, and retaining qualified staff that will contribute to unit goals and the company at large. Perform day-to-day administrative tasks, such as processing information files and other paperwork
August 2016
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February 2020
REALTY OPTIONS INC
(SALES MANAGER | REAL ESTATE SALESPERSON)
Responsible for leading sales teams to reach sales targets. Primarily tasked with hiring and training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales. Develop individual quotas and assign territories for team members. Provide detailed and accurate sales forecasts Coach, mentor, and provide feedback to team members Foster a competitive yet collaborative team environment Assess individual performance through observation and measurement, and suggest corrective actions as needed.
December 2014
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January 2015
TELEPERFORMANCE | HEALTHNET
(Customer Service Representative)
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Knowing our products inside and out so that you can answer questions.
April 2015
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May 2016
PATRICK INSURANCE GROUP OF COMPANIES
(CUSTOMER SERVICE REPRESENTATIVE)
- Answer incoming call center questions about insurance
policies and insurance coverage issues, as well as
consumer complaints and general inquiries.
- Verify new customers' coverage and present
policyholders with proof of insurance paperwork
- Handle complaints, present appropriate solutions, and
alternatives within the timeframes set, and follow up to
ensure that the issue has been resolved
SERVICES
Professional Virtual Assistant
Dropshipping Ecommerce
The role of dropping commerce is to ensure that the company can sell products online. This entails taking care of the we
Real Estate Virtual Assistant
The Real Estate Virtual Assistant is an administrative assistant who provides support to the team of real estate agents
Product Lister
The Product Lister is responsible for researching, sourcing, and listing products for an e-commerce site. Responsibilit
LEAD GEN SPECIALIST
I am trained in engaging customers, matching their needs with my services, and documenting important information. Our me
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Web and Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.