2015
Bachelor of Science in Business Administration Major in Banking and Finance
UM Bansalan College
More Info About Me
I am a mother to a beautiful daughter. After almost 8 years of employment in business processing outsourcing, I made the decision to leave because of my newborn. This allowed me to switch careers and take time off to be a stay-at-home mother for five months. Having said that, I've recently felt the urge to return to the workforce but wanted to switch to a different line of work and become a virtual assistant.
My Skills and Competencies
Customer Service
Social Media Management
Graphic Designer
Video Editing
Certificates
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My Experience and Education
2021
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2022
Flatworld Solutions Inc.
(Account Executive/ Appointment Setter)
Responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment for the webinar.
2016
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2020
Sutherland Global Services
(Customer Service Representative)
Answers inquires, problem solving and helping customer issues. (Financial Ins.)
2021
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2022
Freelance
(Graphics Designer)
Understand the design needs of clients. Prepare and produce proposals and presentations for clients. Develop design based on clients' requirements. Work in tandem with clients on designs based on requirements, modifications, and feedback.
2020
-
2021
Freelance
(Video Editor)
Editing and assembling recorded raw material into a suitable, finished product ready for broadcasting. The material may include camera footage, dialogue, sound effects, graphics, and special effects.
2020
-
2021
Freelance
(Social Media Manager/Facebook Page)
Engage customers and ensure they are happy with my videos. Encourage viewers to visit my YouTube channel and be my subscriber.
My Services
Graphic Designer
Create visual versions of brands, messages, and communications.
Video Editing
Include cutting segments (trimming), re-sequencing clips, and adding transitions & other Special Effects.
Customer Service
Supports customers by providing helpful information, answering questions, and responding to complaints.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.