2018
BSBA Major in Marketing Management
The National Teachers College
A Peek Behind the Curtain!
I am a dedicated, organized and methodical individual with a proven 4 years of supervisory and 7 years administrative experience. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive.
My Skills and Competencies
Administrative/Executive Support
Email Management
Executive Virtual Assistant
Calendar Management
Certificates
My Experience and Education
2020
-
2024
JT Cosmetics Manufacturing
(Warehouse Supervisor)
• Inform workers of management conditions of work, rules and regulations guiding the establishment to
ensure that they adhere to company policies, and take disciplinary measures against workers who are found
wanting.
• Make available all work related records such as attendance and efficiency score to management for the purpose of payment and other rewards.
• Give workers detailed feedback on their level of performance most especially when they are not performing
up to company expectations, in order for them to sit up and do better.
• Make a draft of shifts for workers and ensure that they follow it diligently to avoid commotion and agitations
between workers over non-compliance by some members.
• Keep accurate records of workers performance and ensure that all payments are fully made as atw hen due
without shortage and victimization.
• Work as the middleman between management and workers to facilitate good communication and airing of
complaints from both parties, and see to it that all issues are sorted out.
• Check all outgoing stocks to ensure that they are in good condition and make sure that all documents are
accurately signed for proper documentation.
• Ensure that stock inventory is carried out in a timely manner and that it is in line with the stock balance to
avoid mix up.
2018
-
2019
Richwell Rice Mill
(Sales Secretary)
•Scheduling appointments, and maintaining paper and electronic files.
• Handling inbound calls and provide excellent customer service while coordinating events and managing customer relations.
• Maintain computer systems, operate office equipment, and perform administrative tasks like preparing sales quotes, processing payments, and managing databases.
2016
-
2017
McDonald's Philippines
(Cashier)
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high
volume.
• Maximized customer satisfaction by assisting with purchase selections, locating items and promoting
rewards programs.
• Helped customers with specific item requests by answering questions and offering knowledgeable product
advice.
• Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
Implemented upselling techniques, applying knowledge about customer purchases to recommend catered
products.
• Promoted sale prices and promotions and redeemed coupons to offer competitive prices and boost customer loyalty.
2014
-
2015
Dr. Kong Philippines (comfort & healthy shoes)
(Sales Ambassador)
- Handled customer returns, refunds and exchanges at customer service desk.
- Demonstrated products to customers to show features and promote items.
- Replenished items and organised displays to keep stock looking professional.
- Assisted to annual stockings through counting, record-keeping and documentating.
-Advised customer on product range, price, delivery, warranities and product use.
My Services
Executive Virtual Assistant
I anticipate the needs of executives before they arise, ensuring smooth operations and preventing potential issues.
Testimonials
Batch 5 TEA interns
An unexpected and very rewarding aspect of my internship was to receive recognition from my team leader for demonstrating a strong attention to details, meeting deadlines and exceeding expectations in a fast-paced environment.
Thank you TL Ash for handling group 12.
* I'd like to express my gratitude to my Team Leader (TL Ash) for her support and guidance throughout the internship. Your constructive feedback and encouragement have been essential in my skill development. I particularly appreciate your patience and willingness to answer questions, which has greatly enhanced my learning experience. Thank you for creating a positive and motivating environment.
Batch 5 TEA interns
* Thank you, TL Ash, for your commitment as a team leader, for your kind words, for appreciating the efforts we put into every task output, and for giving us clear instructions on how we could improve our work.
* Thank you TEA Team and TL Ash.
* Hi TL Ash thank you for your efforts checking our works!!!
* Super thank you po TL
Batch 5 TEA interns
* Just wanted to say thank you for your guidance and support during this internship. Your insights have been invaluable.
* Your guidance and support have been instrumental in helping me develop my skills. I appreciate the structured yet flexible approach of the internship and the team's dedication.
The Executive VA
You were consistent in listening, learning, and inspiring others through your dedication and positive attitude. I wish you great success as you venture into the executive assistant niche. - PM Marj