Computer Science
Pamantasan ng Lungsod ng Maynila
• Highly skilled professional with more than 15 years experience in customer service, business process outsourcing (BPO) operations, sales, business development and cultural exchange programs with career reflecting consistent progression, significant increased responsibility and rapid promotion.
• Served as company liaison to United States Department of State; responsible for meeting J-1 Cultural Exchange Program regulations, reporting requirements, and goals
• Organized Recruitment Fairs and delivered presentations to audiences with as many as 500 attendees.
• Proficient in oral and written communication in English and Filipino.
• Fully-trained in excellent customer service and call center operations; experienced in handling concerns and resolving issues of the customers.
• Thoroughly enjoys and is fully able to effectively research, develop, market, sell, and execute an idea from concept to finished product
Pamantasan ng Lungsod ng Maynila
• Leads the Registration and Recruitment team in ITN Manila office.
• Monitors registration process to ensure that all aspects are consistently running smoothly (e.g. prescreening, collection of initial documentations, adding or assigning leads, etc.)
• Leads in organizing Recruitment Fairs in the Philippines from planning, pooling of applicants to facilitating the actual event.
• Skilled in handling Netsuite, SalesLoft, SalesForce and Zoominfo applications.
• Prospect, educate and qualify leads to create sales-ready opportunities
• Align METER Food instruments with prospect business objectives/needs
• Collaborated with sales reps to schedule prospect calls, meetings and demos
• Made strategic outbound calls/emails daily
• Achieved and exceeded monthly quotas of qua
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.