2014
Bachelor of Science in Tourism Management
Bulacan State University
I am Armie, your Social Media Manager
I worked in the Airline Industry for seven years and I can say that I've learned so many things especially when it comes to customer service and communication with different people.
I also worked at my family's small business as the Social Media Manager on our Facebook page, learned how to be creative and to think outside the box. I gained knowledge in creating posts using Canva and also learned how to do paid and organic advertisements.
I worked as an Airbnb Virtual Assistant too, I managed six listings and maintained great reviews and ratings. I ensured that guests will get the best service every accommodations should provide.
What I do on my free time is I self study, attend paid trainings and watch educational videos to improve myself because I believe that being a Virtual Assistant is a never-ending learning profession. We need to keep on updating our knowledge in Social Media Marketing and Customer Service skills for us to be more competent in this field.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Minacotti Restaurant
(Social Media Manager)
*Creates up-to-date content for social media pages
*Engages with readers and clients online
*Helps in boosting posts to get more engagements and sales
*Responds to customers' queries
*Coordinating with staff for online orders
2015
-
2022
Cebu Pacific Air
(Senior Cabin Crew)
*Provides excellent service to passengers while ensuring their comfort
*Executes safety and security procedures during emergencies
*Responds to passengers' queries and offers assistance promptly
*Trained as a first aider, could give initial care to guests needing first aid inflight
*Manages in-flight sales activities
2020
-
2022
AirBnB Listing in BGC
(Rental Management Virtual Assistant)
*Responds to guests' inquiries
*Confirms bookings/reservations
*Communicates and coordinates with other team (admin,cleaners, and maintenance)
*Communicates with guests through call and text
*Email Management
*Involves in problem solving and decision making
*Manages inventory of supplies
My Services
Data Entry
Data Entry prepares source data for computer entry by compiling and sorting information
SEO Specialist
Optimize websites to rank higher on search engines, drive organic traffic, and enhance online visibility.
Social Media Management
Strategic planning, creation, scheduling, and monitoring of content on various social platforms
Content Creator
Generates engaging and relevant content across various media, such as videos, articles, graphics, or social media posts.