2021
Bachelor Of Science In Business Administration Major In Finance Management
Western institute of technology
Dive IN to know me more!!!
Hello, my name is Anna, and I'm 28 years old and currently living in Taguig, Philippines. I chose to study a Bachelor of Science in Business Administration with a major in Finance Management, and I graduated in 2021.
With experience in the BPO and ESL industries, I am trying to use my abilities for freelance work, with a focus on social media management and being adept at managing social media channels and drop shipping.
Feel free to reach out if you'd like to get in touch or collaborate with me.
My Skills and Competencies
Administrative Assistant
Drop Shipping
Social Media Management
Customer Service
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2024
Arsenal Canine Academy
(Accountability Coach)
This role entails project-based responsibilities. Tasks include facilitating onboarding procedures, dispatching birthday greetings and VIP Zoom meeting reminders, disseminating announcements via Facebook, managing the CRM system for new clients, and offering support to existing clients utilizing the Lightspeed app for in-home training.
2022
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2023
Telus
(Customer Service Representative)
Supporting customer through chat or phone with their billing issues and promoting services like cable, internet, home phone and smart home security.
2020
-
2022
Nearsol
(National Sales Support)
Supports store representatives with technical and billing issues
2016
-
2019
Startek
(Customer Service Representative)
Working as email support at Amazon, I assist customers with concerns and issues with regards to their online orders.
2015
-
2016
51Talk
(English Tutor)
Teaches Chinese students from basic to advanced English.
2014
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2015
Transcom
(Customer Service Representative)
Support Customer with their billing and technical issues. Also promotes services like cable, home phone and internet
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Drop Shipping
Boost your eCommerce profits with our expert tips and strategies. Start your profitable journey in drop shipping
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Lito Gonzales, litoagonzales@gmail.com
Anna was professional at work and she was so dedicated in providing EXCELLENT experience to all of her clients. She was my Top Performer and never had any difficulty working with all of her colleagues. Anna is definitely a STAR and I would love to work with her again soon.
Liza Calica
I had a pleasure of working with Anna for several years. She is exceptionally a performer with high standards. She is a very good communicator, team player, optimistic , flexible and very adaptive to changes. She always accept changes in positive mindset. She is a role model for the business with eagerness to learn and grow. Her enthusiasm and impressive professionalism will be an asset to any organization .