Bachelor of Science in Hotel and Restaurant Management
Our Lady of Fatima University
Aiming to embark on a fulfilling career where I can apply my strong organizational skills and enthusiasm for providing exceptional service. Eager to learn and grow within a supportive environment, I am committed to contributing to the efficiency and success of the team. With a proactive mindset and a dedication to mastering administrative tasks, I aim to become a valuable asset to the organization while continuously developing my skills and knowledge in the field.
Our Lady of Fatima University
Handling guest Check-in and Out, handling guest inquiries and concerns, processing extra charges and payments, managing phone and walk-in reservations, arranging guest’s transportations and tours, preparing and managing outgoing mail.
Encoding and managing online hotel bookings, drafting contracted rates, answering guest inquiries via phone and email, processing payments via credit card.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.