2008
Bachelor of Science in Information Technology
Occidental Mindoro National College
More Info About Me
Reliable and goal-oriented IT support with comprehensive customer service and strong leadership experience. Committed to delivering results and has a growth mindset. 5 years of expertise in a different kind of business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Problem Solving
Customer Service
Certificates
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My Experience and Education
2017
-
2018
Active Learning, Inc.
(IT & Admin Officer)
• Primarily in charge of the office and training facilities as to cleanliness, security, and maintenance
• Oversee organizations’ computer systems and manage network security.
• Install and configure hardware and software components
• Repair and troubleshoot computer, network, and Internet issues
• Front desk support, receive inbound calls and walk-in clients
• Finance operations support petty cash handling and expense monitoring
• Conduct regular maintenance of IT equipment
• Maintain information systems and networks, upgrade and install new hardware and
software, and perform troubleshooting.
• Completes clerical and administrative tasks and assists colleagues whenever there’s an
opportunity to do so.
• Perform a monthly inventory of assets and liabilities to closely monitor and conduct
maintenance. Support in sales and finance operations as needed.
2014
-
2017
Fastrak Service, Inc.
(Customer Service Officer)
• Consolidate delivery status reports from branches that are being used in billing the
client.
• Monitor the number of job orders assigned to each representative/agent and the
volume of requests submitted by the client.
• Review the quality and threshold of every product per report to see if there are
any discrepancies.
Report monitoring based on monthly pick-up to track the accuracy and
performance as required by the client.
• Updating at least 3 months of historical valid RTS (Return to Sender) reports.
• Monitoring of penalties for unfulfilled job orders among branches and agents.
• Monitor system database of customer codes and job orders.
2012
-
2014
Wheeltek Motor Sales Corp.
(Collection Specialist)
• Handles account for the collection of payments and ensure to follow all collection
systems and procedures implemented by the management.
• Responsible for Credit Investigation for every customer applying for a loan.
• Collect all payables and follow up on uncollected accounts
• Advises the company with past due accounts of proper payment schedules
2020
-
2021
St. Peter Life Plan Inc.
(Sales Agent II)
•Planning,
•Goal-setting
•Organizing,
•Executing monthly, quarterly, semi-annual & annual goals in coordination with the Branch Manager & Sales Team Leaders.
•Recruitment of new Sales Agent
•Sales & Marketing
•Collection of a monthly payment
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Victor Angelo Sabatero
The newly acquired breeder from Occidental Mindoro to Quezon City.
Tnx sa seller ko an maayos kausap from Boss Alvin Mirabueno at nag deliver.
Rodrigo Barrientos Dela Cruz Jr.
My children are very happy with the chicks that they really want to touch. He said he already has a friend to be play with. Thank you, Boss Alvin
Jeannie Lorenzo
My children are very happy with the chicks that we got from you. They grow fast. Today we tried to let them out of the cage and they happily graze on the grass.
Paul
I really meant this to you, Sir. I really want to have a breed of this of Rhode Island, Sir. Thank you! Next time again..