2021
Marketing Management
Rizal Technological University
Virtual Assistant - Administrative Assistant
Hi! I’m Angela, but you can call me Gel. I’m a proud mother and wife who loves spending quality time with family, enjoying good food, and traveling whenever I can.
While I was a working student, I balanced attending classes in the morning and working nights. I’m grateful that I finished my studies shortly after welcoming my baby in April 2021.
I’m organized, honest, and highly motivated. I work with integrity and can perform well with minimal supervision. I’m also a team player—flexible, patient, and respectful of both clients and colleagues.
For me, success means being able to handle things independently while maintaining high personal and professional standards. I’m committed to going above and beyond to exceed the expectations of my employers and clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
October 2021
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February 2025
WHEELZY LLC
(Customer Service Rep - Titles Clerk)
Prepared correction forms for sellers with title issues
Made follow-up phone calls to branch offices and
sellers to ensure smooth processing
Sent clear and timely emails to branch offices and
representatives to track title updates.
November 2024
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January 2025
MY BROKER PRO
(Lead Generation Assistant for REALTORS)
Sourced and connected with real estate agents through LinkedIn for lead generation
Sent direct messages, followed up via Gmail, and scheduled meetings using Calendly
Used CRM tools to manage leads and daily tasks
Scheduled content and tracked engagement using Metricool.
January 2023
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June 2023
MY BROKER PRO
(Administrative Assistant)
Entered new client details accurately into the system
Managed and responded to emails in a timely and professional manner
Created and sent email marketing campaigns, blog posts, and announcements
Built strong communication with clients to set clear expectations and build trust
Supported lead generation by organizing and managing client information
January 2022
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April 2022
TRUE FOOTAGE
(Real Estate Admin Assistant)
Entered client information accurately into the CRM system
Scheduled property appraisal appointments with clients and appraisers
Managed emails related to job bidding and order tracking
Made outbound calls to confirm appraisal schedules with clients.
January 2024
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May 2024
Get Desky
(Social Media Manager)
- Post and Schedule Content for the client
- Create Content for the client
- Do Engagement and Post RHY for the seller's account
- Lead Generation to invite to the client's group
December 2018
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December 2021
WNS GLOBAL
(Collections Agent | Chat Support Collections Rep)
Assessed customers’ financial situations to offer suitable payment solutions
Arranged and set up flexible payment plans based on client needs
Processed payments and handled account updates
Provided support through inbound calls, outbound calls, and live chat
2017
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2018
Collection House International BPO Inc.
(Third Party Collections Agent)
- Close account arrangement
- Set up a payment plan
- Assess their current financial situation.
- Process payment
- Update the credit standing of the customer.
2016
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2017
Acquire PH
(Collections Agent)
- Australian Energy and Gas
- Process payment for the customer.
- Assess their current financial situation and provide payment arrangements suitable to their current financial situation.
- Inbound and Outbound calls.
- Send direct reports for the task daily.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.