2021
Marketing Management
Rizal Technological University
More Info About Me
Hi! My name is Angela and you can call me Gel. I am a mother and a wife. I love spending my spare time with my Family. Eating out and traveling.
Back then, I was a working student. I attend my class in the morning and worked at night. And fortunately, I was able to finish it right after I gave birth last April of 2021.
I am someone who is well organized, honest and motivated. I can work with integrity and less supervision. I am also a team player, I am flexible and patient. I value and respect client and employee relationships.
To me, having a successful life is being able to do things independently myself. And I strive for superior personal and professional standards by reaching my goals by exceeding the expectations of my employers and clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2021
WNS GLOBAL
(Collections Agent | Chat Support Collections Rep)
- Set up a payment plan
- Assess their current financial situation.
- Process payment
- Inbound calls, Outbound calls, and Chat support
2017
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2018
Collection House International BPO Inc.
(Third Party Collections Agent)
- Close account arrangement
- Set up a payment plan
- Assess their current financial situation.
- Process payment
- Update the credit standing of the customer.
August 2021
-
December 2023
WHEELZY LLC
(Customer Service Rep - Titles Clerk)
- Assist the client to provide a quote to sell their junk car.
- Set up dispatcher to picked up their vehicle.
- Do follow up's to fix the title problem
- Send forms to the seller's and call the branch office
February 2022
-
April 2022
TRUE FOOTAGE
(Real Estate Admin Assistant)
- Data Entry, inputting clients information to the CRM
- Email Management responded to client's queries
- Do outbound calls to confirm the client's and the appraiser's schedule
- Send follow up's to the back end for the result of the appraiser
2016
-
2017
Acquire PH
(Collections Agent)
- Australian Energy and Gas
- Process payment for the customer.
- Assess their current financial situation and provide payment arrangements suitable to their current financial situation.
- Inbound and Outbound calls.
- Send direct reports for the task daily.
January 2024
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May 2024
Get Desky
(Social Media Manager)
- Post and Schedule Content for the client
- Create Content for the client
- Do Engagement and Post RHY for the seller's account
- Lead Generation to invite to the client's group
June 2023
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December 2023
MY BROKER PRO
(Administrative Assistant)
- Email Management
- Responded to client's queries
- Do ON Boarding
- Send MARKETING MATERIALS to clients
- Set up Social Media Accounts of the client for posting on their social media accounts.
- Create Content for the clients
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.