2019
Bachelor of Science in Information Technology
Our Lady of Fatima University
More Info About Me
Hi, you can call me Andi, I like playing drums and camping. I am working as a technical support for 2 years already. I decided to be a VA because I noticed that you can have more time to learn other things
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Harte Hanks
(Technical Support)
We are responsible for providing technical assistance and troubleshooting support to customers, resolving hardware and software issues, and assist customers regarding phone products. We guide customers through phone setup, configuration, and usage, ensuring smooth user experience.
2021
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2022
Startek Inc
(Technical Support)
We take inbound calls from a known service provider from US. We have to address and resolve technical issues related to their service or product. We are trained to answer queries and provide good quality service to customers. Additionally, technical support representative collect customer feedback, does documentation to improve customer satisfaction and strengthen the relationship between service provider and customers
2020
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2021
ABCT Kitchen
(Chef)
As a Chef, we need to ensure the quality of food that we serve, manage the kitchen staff, organize kitchen supplies and inventory. We also have the task to prepare for daily menu and staff meal. We are also responsible for the cleanliness and sanitation of the kitchen area.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.