Hi there! I am Zwetha Mariz Guevarra, 29 years old living in Tondo Manila. I am an
aspiring Virtual Assistant and Social Media Manager, building up my work portfolio to showcase
my skills. I have passion to do everything to the highest standards as possible. Been with customer service industry for almost 4 years now. My goal
is to make a career switch and become an expert in the field of freelancing.
Lyceum of the Philippines University Manila
Interacting with customers and other stakeholders via the company’s social media accounts
Analyzing the company’s digital marketing plan and social media strategy and identifying
strategic weaknesses and making recommendations for improvements
Answer inbound calls from IHG guests, assist guests with reservations and other hotel-related inquiries.
Provide sequence of services for all Test Takers. Partners with all operation support teams to further assist test-takers in the event of Tech Issues or any other issue that prevents the ability to take the exam.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
I create content to help your account grow and bring more awareness to your company.