Your Productivity Ally, Zairah Mae

Get to Know Me Better

๐€๐ฅ๐จ๐ก๐š! ๐ˆ ๐š๐ฆ ๐ฒ๐จ๐ฎ๐ซ ๐‰๐ข๐ฅ๐ฅ ๐จ๐Ÿ ๐š๐ฅ๐ฅ ๐ญ๐ซ๐š๐๐ž๐ฌ ๐›๐š๐œ๐ค๐ž๐ง๐ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ. ๐Ÿ‘ฉโ€๐Ÿ’ป

4 ๐‘ฆ๐‘’๐‘Ž๐‘Ÿ๐‘  ๐‘œ๐‘“ ๐‘๐‘œ๐‘Ÿ๐‘๐‘œ๐‘Ÿ๐‘Ž๐‘ก๐‘’ ๐‘’๐‘ฅ๐‘๐‘’๐‘Ÿ๐‘–๐‘’๐‘›๐‘๐‘’ ๐‘Ž๐‘›๐‘‘ ๐‘Ž๐‘›๐‘œ๐‘กโ„Ž๐‘’๐‘Ÿ 5 ๐‘ฆ๐‘’๐‘Ž๐‘Ÿ๐‘  ๐‘œ๐‘“ ๐‘“๐‘Ÿ๐‘’๐‘’๐‘™๐‘Ž๐‘›๐‘๐‘–๐‘›๐‘”. ๐ผ โ„Ž๐‘Ž๐‘ฃ๐‘’ โ„Ž๐‘’๐‘™๐‘๐‘’๐‘‘ ๐‘๐‘ข๐‘–๐‘™๐‘‘ ๐‘Ž ๐‘ ๐‘ก๐‘Ž๐‘Ÿ๐‘ก-๐‘ข๐‘ ๐‘œr๐‘”๐‘Ž๐‘›๐‘–๐‘ง๐‘Ž๐‘ก๐‘–๐‘œ๐‘› ๐‘Ž๐‘›๐‘‘ โ„Ž๐‘Ž๐‘ฃ๐‘’ ๐‘š๐‘ฆ ๐‘–๐‘›๐‘‘๐‘’๐‘๐‘’๐‘›๐‘‘๐‘’๐‘›๐‘ก ๐‘‘๐‘’๐‘๐‘Ž๐‘Ÿ๐‘ก๐‘š๐‘’๐‘›๐‘ก ๐‘–๐‘› ๐ป๐‘… ๐‘Ž๐‘›๐‘‘ ๐ด๐‘‘๐‘š๐‘–๐‘›. ๐ผ๐‘›๐‘๐‘Ÿ๐‘’๐‘Ž๐‘ ๐‘’๐‘‘ ๐‘กโ„Ž๐‘’ ๐‘…๐‘’๐‘ก๐‘’๐‘›๐‘ก๐‘–๐‘œ๐‘› ๐‘…๐‘Ž๐‘ก๐‘’ ๐‘ก๐‘œ 60%. ๐ท๐‘’๐‘๐‘Ÿ๐‘’๐‘Ž๐‘ ๐‘’๐‘‘ ๐‘กโ„Ž๐‘’ ๐‘ก๐‘ข๐‘Ÿ๐‘›๐‘Ž๐‘Ÿ๐‘œ๐‘ข๐‘›๐‘‘ ๐‘ก๐‘–๐‘š๐‘’ ๐‘“๐‘œ๐‘Ÿ ๐‘Ÿ๐‘’๐‘๐‘Ÿ๐‘ข๐‘–๐‘ก๐‘š๐‘’๐‘›๐‘ก ๐‘๐‘ฆ 30%. ๐บ๐‘œ-๐‘ก๐‘œ ๐‘œ๐‘“ ๐ธ๐‘ฅ๐‘’๐‘๐‘ข๐‘ก๐‘–๐‘ฃ๐‘’๐‘  ๐‘Ž๐‘›๐‘‘ ๐ธ๐‘š๐‘๐‘™๐‘œ๐‘ฆ๐‘’๐‘’๐‘ . ๐ท๐‘–๐‘“๐‘“๐‘’๐‘Ÿ๐‘’๐‘›๐‘ก ๐ผ๐‘›๐‘‘๐‘ข๐‘ ๐‘ก๐‘Ÿ๐‘–๐‘’๐‘  ๐‘“๐‘Ÿ๐‘œ๐‘š ๐น๐‘€๐ถ๐บ ๐‘†๐‘Ž๐‘™๐‘’๐‘ , ๐ต๐‘ƒ๐‘‚,๐ผ๐‘‡ ๐‘†๐‘ก๐‘Ž๐‘“๐‘“ ๐ด๐‘ข๐‘”๐‘š๐‘’๐‘›๐‘ก๐‘Ž๐‘ก๐‘–๐‘œ๐‘›, ๐ธ-๐ถ๐‘œ๐‘š๐‘š๐‘’๐‘Ÿ๐‘๐‘’ ๐ป๐‘œ๐‘š๐‘’ ๐น๐‘ข๐‘Ÿ๐‘›๐‘–๐‘ก๐‘ข๐‘Ÿ๐‘’, ๐‘Ž๐‘›๐‘‘ ๐‘…๐‘’๐‘Ž๐‘™ ๐ธ๐‘ ๐‘ก๐‘Ž๐‘ก๐‘’/๐ฟ๐‘’๐‘Ž๐‘ ๐‘–๐‘›๐‘”.

๐‡๐จ๐ฐ ๐ˆ ๐‚๐š๐ง ๐‡๐ž๐ฅ๐ฉ?

๐Ÿ’ป ๐™ƒ๐™ช๐™ข๐™–๐™ฃ ๐™๐™š๐™จ๐™ค๐™ช๐™ง๐™˜๐™š | ๐™ƒ๐™ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐˜ผ๐™™๐™ข๐™ž๐™ฃ๐™ž๐™จ๐™ฉ๐™ง๐™–๐™ฉ๐™ž๐™ซ๐™š ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ | ๐˜ผ๐™™๐™ข๐™ž๐™ฃ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐˜ฟ๐™–๐™ฉ๐™– ๐™–๐™ฃ๐™™ ๐™๐™ž๐™ก๐™š ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™‹๐™ค๐™ก๐™ž๐™˜๐™ฎ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™ƒ๐™ž๐™ง๐™ž๐™ฃ๐™œ ๐™–๐™ฃ๐™™ ๐™๐™ž๐™ง๐™ž๐™ฃ๐™œ | ๐™Š๐™ฃ๐™—๐™ค๐™–๐™ง๐™™๐™ž๐™ฃ๐™œ - ๐™Š๐™›๐™›๐™—๐™ค๐™–๐™ง๐™™๐™ž๐™ฃ๐™œ (๐˜พ๐™ค๐™ข๐™ฅ๐™ก๐™š๐™ฉ๐™š ๐˜พ๐™ฎ๐™˜๐™ก๐™š) | ๐™๐™š๐™˜๐™ง๐™ช๐™ž๐™ฉ๐™ข๐™š๐™ฃ๐™ฉ - ๐™๐™š๐™ง๐™ข๐™ž๐™ฃ๐™–๐™ฉ๐™ž๐™ค๐™ฃ
๐Ÿ’ป ๐™๐™š๐™จ๐™š๐™–๐™ง๐™˜๐™
๐Ÿ’ป ๐™‡๐™š๐™–๐™™ ๐™‚๐™š๐™ฃ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ
๐Ÿ’ป ๐™€๐™ญ๐™š๐™˜๐™ช๐™ฉ๐™ž๐™ซ๐™š ๐˜ผ๐™จ๐™จ๐™ž๐™จ๐™ฉ๐™–๐™ฃ๐™ฉ
๐Ÿ’ป ๐™‹๐™ง๐™ค๐™Ÿ๐™š๐™˜๐™ฉ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™Ž๐™ค๐™˜๐™ž๐™–๐™ก ๐™ˆ๐™š๐™™๐™ž๐™– ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™‚๐™š๐™ฃ๐™š๐™ง๐™–๐™ก ๐™‘๐™ž๐™ง๐™ฉ๐™ช๐™–๐™ก ๐˜ผ๐™จ๐™จ๐™ž๐™จ๐™ฉ๐™–๐™ฃ๐™˜๐™š
๐Ÿ’ป ๐˜พ๐™ค๐™ข๐™ฅ๐™š๐™ฃ๐™จ๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™–๐™ฃ๐™™ ๐˜ฝ๐™š๐™ฃ๐™š๐™›๐™ž๐™ฉ๐™จ | ๐™‹๐™–๐™ฎ๐™ง๐™ค๐™ก๐™ก ๐™–๐™ฃ๐™™ ๐™๐™ž๐™ข๐™š๐™ ๐™š๐™š๐™ฅ๐™ž๐™ฃ๐™œ
๐Ÿ’ป ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™Ž๐™š๐™ง๐™ซ๐™ž๐™˜๐™š | ๐™„๐™ฃ๐™ฉ๐™š๐™ง๐™ฃ๐™–๐™ก ๐™–๐™ฃ๐™™ ๐™€๐™ญ๐™ฉ๐™š๐™ง๐™ฃ๐™–๐™ก | ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š
๐Ÿ’ป ๐™‡๐™š๐™œ๐™–๐™ก
๐Ÿ’ป ๐™€๐™ข๐™ฅ๐™ก๐™ค๐™ฎ๐™š๐™š ๐™€๐™ฃ๐™œ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™€๐™ซ๐™š๐™ฃ๐™ฉ๐™จ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ | ๐™€๐™ซ๐™š๐™ฃ๐™ฉ๐™จ ๐™‹๐™ก๐™–๐™ฃ๐™ฃ๐™ž๐™ฃ๐™œ
๐Ÿ’ป ๐™‹๐™š๐™ค๐™ฅ๐™ก๐™š ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™„๐™ฃ๐™—๐™ค๐™ญ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐˜พ๐™–๐™ก๐™š๐™ฃ๐™™๐™–๐™ง ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™๐™ง๐™–๐™ซ๐™š๐™ก ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™ˆ๐™š๐™š๐™ฉ๐™ž๐™ฃ๐™œ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™๐™–๐™จ๐™  ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐˜พ๐™ค๐™ง๐™ฅ๐™ค๐™ง๐™–๐™ฉ๐™š ๐™Ž๐™ค๐™˜๐™ž๐™–๐™ก ๐™๐™š๐™จ๐™ฅ๐™ค๐™ฃ๐™จ๐™ž๐™—๐™ž๐™ก๐™ž๐™ฉ๐™ฎ
๐Ÿ’ป ๐˜พ๐™ค๐™ง๐™ฅ๐™ค๐™ง๐™–๐™ฉ๐™š ๐˜พ๐™ช๐™ก๐™ฉ๐™ช๐™ง๐™š
๐Ÿ’ป ๐˜พ๐™ค๐™ข๐™ฅ๐™ก๐™ž๐™–๐™ฃ๐™˜๐™š
๐Ÿ’ป ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ก๐™ž๐™š๐™ง ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™‹๐™ง๐™ค๐™˜๐™ช๐™ง๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™๐™–๐™˜๐™ž๐™ก๐™ž๐™ฉ๐™ž๐™š๐™จ ๐™ˆ๐™–๐™ฃ๐™–๐™œ๐™š๐™ข๐™š๐™ฃ๐™ฉ
๐Ÿ’ป ๐™ƒ๐™š๐™–๐™ก๐™ฉ๐™ ๐™–๐™ฃ๐™™ ๐™’๐™š๐™ก๐™ก๐™ฃ๐™š๐™จ๐™จ

Tools I use:

๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜† ๐—ฆ๐˜‚๐—ถ๐˜๐—ฒ๐˜€
โœ… Microsoft Office / MS Office / MS Teams
โœ… G-suite / Google Suite

๐—–๐—ฅ๐— , ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด & ๐—˜-๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… Airtable
โœ… HubSpot
โœ… Softr
โœ… Glide
โœ… Unbounce
โœ… Klaviyo
โœ… Shopify
โœ… Paperform
โœ… Google Merchant Center
โœ… Google Ads Manager
โœ… Keeper
โœ… Watagraph

๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… Calendly
โœ… Freshdesk
โœ… Zendesk
โœ… Bird

๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ & ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… Notion
โœ… Trello
โœ… Asana
โœ… Slack
โœ… Lark
โœ… WhatsApp

๐——๐—ฒ๐˜€๐—ถ๐—ด๐—ป ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… Canva

๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… 3CX
โœ… Loom
โœ… Zoom

๐—›๐—ฅ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ๐˜€ & ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ ๐—ง๐—ผ๐—ผ๐—น๐˜€
โœ… Employment Hero
โœ… Compono

๐—–๐—น๐—ผ๐˜‚๐—ฑ ๐—ฆ๐˜๐—ผ๐—ฟ๐—ฎ๐—ด๐—ฒ
โœ… Dropbox
โœ… Google Drive


๐–๐ก๐ข๐ฅ๐ž ๐ฒ๐จ๐ฎ ๐Ÿ๐จ๐œ๐ฎ๐ฌ ๐จ๐ง ๐ก๐ข๐ ๐ก๐ž๐ซ ๐ซ๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ, ๐ˆ ๐ฆ๐š๐ค๐ž ๐ฌ๐ฎ๐ซ๐ž ๐ญ๐ก๐š๐ญ ๐ญ๐ก๐ž ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐ซ๐ฎ๐ง ๐จ๐ง ๐ญ๐ก๐ž ๐›๐š๐œ๐ค๐ž๐ง๐.

๐’๐ก๐š๐ฅ๐ฅ ๐ฐ๐ž ๐ฌ๐ญ๐š๐ซ๐ญ?

Zairah Mae Palmero
Davao City, Philippines
Freelancer
View Work Hire Me

Competency and Framework

Social Media Management
Data Entry
Communication
People Management
Empathy
Time Management
Leadership
Data Anaylsis
Employment Regulations and Policy
Compensation and Benefits Administration
Performance Management
Metrics and Reporting
Canva
MS Office
GSuite
Attention to Detail
Self Motivated
Customer Service
Negotiation

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor's Degree in Human Resource Management

Ateneo de Davao University

2022 - Present
IT Staff Augmentation (Outsourcing)
(HR and Operations Head)

Collaborates closely with the CEO, CFO, EVP, and senior leaders to oversee overall company operations.

Leads the development and implementation of HR strategies aligned with business goals.

Manages daily HR and operations workflow, ensuring efficiency across departments and teams.

Stays updated on HR trends and best practices through continuous learning and networking.

Organizes internal company events and represents the company in external functions and partnerships.

2024 - Present
E-commerce Marketing Agency
(Customer Success Manager | Project Manager | Account Manager)

Lead end-to-end client onboarding, ensuring all credentials and documents are collected, verified, and stored securely.

Act as the main point of contact for clients, providing regular updates and training on internal tools and systems.

Manage project timelines, assign tasks, and ensure the team meets deadlines with high-quality deliverables.

Use systems, automations, and AI tools to streamline workflows and improve team efficiency and client results.

Coordinate with internal departments to align project goals, resolve issues, and keep clients satisfied throughout.

2021 - 2022
E-Commerce Company (Home Furniture)
(HR and Project Manager)

Reports directly to the CEO and Business Development Head for HR and project initiatives.

Handles payroll and timekeeping processes to ensure accurate and timely payouts.

Oversees and implements process improvement projects across departments.

Leads employee engagement activities to boost morale and team culture.

Manages and maintains the companyโ€™s HR platform for smooth operations.

2019 - 2021
Skynora Corp and Contact Bound (Real Estate and BPO)
(HR Manager)

Leads the full HR function, from recruitment to termination, reporting directly to the CEO and EVP.

Drives strategic planning, policy development, and HR programs to support business goals.

Manages employee performance improvement plans and ensures a productive work environment.

Maintains and safeguards all departmental records and supports health and safety compliance.

Represents the company in external events and partnerships.

2018 - 2019
Skynora Corp (Real Estate)
(HR Generalist)

Acts as the bridge between management and employees, handling day-to-day HR concerns.

Manages onboarding, compensation and benefits, and employee relations.

Supports the Admin and Accounting Manager with HR-related tasks.

Develops company policies and employee handbooks for the startup organization.

Plans and organizes company events to promote employee engagement.

2016 - 2018
Sonic Sales and Distribution Inc (FMCG and Sales)
(HR Assistant - Recruitment/Payroll | Project Assistant)

Prepares weekly HR reports and supports the Management Committee with key updates.

Handles end-to-end recruitment, onboarding, termination, and employee movements.

Manages labor relations, disciplinary cases, and employee engagement programs.

Oversees compensation and benefits, performance appraisals, and HR documentation.

Organizes company events and represents the company in external engagements.

2017 - Present
Freelance
(Freelancer)

Freelancer
Events Management
Social Media Manager
Lead Generation
Project Manager

My Services

Project Management

Acquiring potential customers through marketing and sales tactics for business growth

General Virtual Assistance

Supporting diverse tasks remotely, streamlining operations for increased efficiency and productivity

Executive Assistance

Providing top-level administrative support to executives for seamless business operations

Social Media Management

Examine engagement metrics, spot customer interaction patterns, and strategize digital campaigns for community growth

Data Entry / Web Researcher

Conduct online searches for information on a wide spectrum of subjects

Human Resource

Optimize talent, drive engagement, and enhance workplace effectiveness

Testimonials

Author

Julie Ann Go

"We would like to extend our appreciation for the amazing work done by you. Your diligence, self-motivation as well as dedication to always go the extra mile in order to achieve the best possible results is really admirable"

Author

Beth Rodriguez

"Natural leader, Accept criticism gracefully, and very persistent"

Author

AQ

"Your Jovial and positive attitude among your peers have been wonderful and you are truly an inspiration to the team and you definitely go above and beyond my expectations"


Portfolio/Sample Works

Let's work together !

I am available for freelance projects.
Hire Me