Walter Fronda Doldolia

Customer service representative / Admin assistant
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Contact Information
  • +639120106490
  • Heywalter483@gmail.com
  • linkedin.com/in/walter-doldolia-586b46253/
  • @walter_vlog
Objective

To foster strong relationships and align efforts with clients, working together towards a shared objective. Collaborate and provide exceptional and personalized customer service, ensuring long-term satisfaction. Utilize my expertise, background, and experience as a Virtual Assistant to drive my clients' success, while consistently advancing my professional development and leaving a positive imprint.

Special skills

> Language Proficiency (Verbal and written)

> Has background utilizing specific tools like Calabrio, Salesforce, Zendesk, Slack and OKTA.

> Email and Chat Specialist also Phone Support.

Experience
(October 2020 - January 2022)

Blended Customer Support Specialist

Taking an inbound call, email and chat system.

(May 2022 - June 2023)

Blended Customer Support Specialist

Taking an inbound call and email system.

Education
2020

Polytechnic University of the Philippines Bachelor of Secondary Education Major in English

College

2014

Andres Bonifacio Integrated School

Highschool

2010

Andres Bonifacio Integrated School

Elementary

2005

Daycare Integrated School

Preparatory

Character Reference

Available upon request

I hereby that the above information are true and correct with the best of my knowledge
and belief.



Walter F. Doldolia