Good day! I'm Vivialyn Joy

More Info About Me

With over 7 years of professional experience as a Customer Service and Technical Support Representative, I bring a wealth of knowledge and expertise to the table. Throughout my career, I have honed my skills in providing exceptional customer service, troubleshooting technical issues, and ensuring client satisfaction.

Recognizing the importance of staying ahead in a rapidly evolving digital landscape, I have proactively sought out training opportunities to expand my skill set. I have completed comprehensive courses in General Virtual Assistance, Facebook Ads Management, Social Media Management, and Shopify. These trainings have equipped me with a versatile skill set, allowing me to excel in various aspects of online business management.

As a General Virtual Assistant, I am proficient in administrative tasks, data entry, and project coordination. I can handle multiple priorities with ease, ensuring deadlines are met and operations run smoothly.

With my expertise in Facebook Ads Management and Social Media Management, I can effectively leverage these platforms to enhance brand visibility, engage with audiences, and drive conversions. I am skilled in developing targeted ad campaigns, creating compelling content, and analyzing performance metrics to optimize results.

Furthermore, my proficiency in Shopify enables me to handle product listing, inventory management, and website customization. I have a strong understanding of e-commerce best practices and can assist in creating an exceptional online shopping experience for customers.

Combining my extensive customer service background with my specialized training, I am a well-rounded professional capable of delivering outstanding results in various domains. I am committed to providing exceptional support, building strong client relationships, and contributing to the growth and success of your business.

Let's collaborate to take your brand to new heights and exceed your customers' expectations.

Reach out to discuss how I can leverage my skills and experience to drive your business forward.

Thank you for considering my profile.

Vivialyn Joy Rebellon
Marikina City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Customer Service
Technical Support
Shopify Product Lister
Email/Chat Support
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Bachelor
Bachelor of Science in Information Technology

Gain comprehensive knowledge in programming, data management, network systems, and cybersecurity. Equip yourself with the skills to innovate, solve complex problems, and shape the future of technology. Embark on an exciting educational journey that will pave the way for a rewarding career in the dynamic field of IT.

2015 - 2022
Concentrix PH
(Customer Support/Technical Support Representative)

As a Customer Support/Technical Support Representative, I have accumulated extensive experience over the years, providing exceptional assistance to customers, resolving technical issues, and ensuring their satisfaction. I am adept at troubleshooting, communicating complex concepts in a user-friendly manner, and delivering top-notch support in a fast-paced environment. My track record of delivering outstanding customer service has helped build strong relationships and contribute to the success of the teams I've worked with.

My Services

Social Media Management

Boost your brand's online presence. Engage, grow, and convert your audience effectively.

Facebook Ads Management

Drive targeted traffic, boost conversions, and increase brand awareness with expertly crafted Facebook ad campaigns.

Graphic Design

Creative & captivating graphic design services that make your brand stand out. From logos to social media visuals,

Shopify Product Lister

Professional Shopify product listings that captivate customers, boost conversions, and drive sales.

Customer Service Representative

Experienced and empathetic Customer Service Representative dedicated to providing exceptional support and ensuring custo

Email/Chat Support Representative

Efficient and reliable Email and Chat Support solutions tailored to your business needs. Timely responses and exceptiona


Works

SOCIAL MEDIA MANAGEMENT

FACEBOOK ADS MANAGEMENT

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Marikina City,
Philippines


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