2013
Bachelor of Science in Business Administration Major in Business Administration
University of Perpetual
More Info About Me
Hi there! I'm Verna Liza Marce, but you can call me Vern. I'm 32 years old and currently based in Biñan City, Laguna, Philippines. I’m a highly motivated individual with strong interpersonal skills and a natural ability to build rapport and work effectively with others.
I bring over 4 years of experience in the BPO industry as a Customer Service Representative, where I handled various accounts across Telecom, Satellite TV, Medical Insurance, and Dental Insurance sectors. My background has equipped me with excellent communication, problem-solving, and customer care skills.
In addition, I have completed comprehensive training as a General Virtual Assistant. My skill set includes Social Media Management, Appointment Setting, Cold Calling, and a range of administrative tasks. I now have over 2 years of hands-on experience as a Virtual Assistant.
I’ve successfully managed and maintained several Facebook Business Pages, focusing on content creation and publishing. I’ve helped clients grow their online presence through organic advertising strategies.
I also have experience as a Medical Virtual Assistant and hold a National Certificate as a Nursing Assistant. My healthcare background allows me to understand and support medical-related tasks with accuracy and care.
I’m passionate about helping businesses grow and am always eager to learn new tools and strategies to enhance my performance.
My Skills and Competencies
Social Media Manager
Data Entry
Content Creator
Insurance Verification
Certificates
My Experience and Education
My Services
Administrative Tasks
Administrative Tasks
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.