2018
BSHRM
Lorma Colleges
Your Professional VA
Hello, I am a Graduate of Bachelor of Science in Hotel and Restaurant Management 29 years of age, have worked as a service crew for 2 years, managed cafe and resto bar in Baguio for 10months, and also have experienced working as a call center representative 6months in Virtus as a telemarketer appointment setter and virtual assistant. 5 months as a fraud analyst in Concentrix Baguio.
Proficient
Professional skills
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Concentrix Baguio
(Fraud Analyst)
Answering international calls securing credits card account.
2023
-
2024
Virtus
(Call Center Rep)
Cold calling for clients, telemarketer and virtual assistant
2022
-
2023
Cafe Beam Baguio
(Crew to Manager)
Make sure quality service for customers, take orders, ensure cleanliness of resto, inventories and staffing
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.