Hey I am Trixia

More Info About Me

An independent and self-motivated individual seeking for a a job that capitalize my personal skills and abilities. I am a type of person who is willing to grow and learn , can adapt tasked and able to address multiple customers and company task with the degree of professionalism and accuracy. Secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company.

Trixia Maglangit Dionsio
Cebu City, Philippines
trixiadionisio021900@gmail.com
Freelancer
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My Skills and Competencies

Data Entry
Lead Generation
Search Engine Optimization (SEO)
Customer Service Representative (Inbound and Outbound)
Online Bookkeeping (Xero)

Certificates

C2
C1
C3

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
DPE for Secondary Education

Major in Social Science
DIPOLOG CITY INSTITUTE OF TECHNOLOGY
Dipolog City

2022
BACHELOR OF SCIENCE IN MANAGEMENT ACCOUNTING

JOSE RIZAL MEMORIAL STATE UNIVERSITY MAIN CAMPUS
Dapitan City

2018
Senior High School (K-12)

ABM (Accountancy Business and Management) Strand
Labason

2022 - 2024
FOUNDEVER
(CSR - Financial Account)

RESPONSIBILITIES

- Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner.
- Provide accurate and complete information to customers by using the right tools, processes, and procedures.
- Resolve customer issues in a timely manner to ensure customer satisfaction.
- Handle customer complaints with empathy and provide appropriate solutions to their concerns.
- Maintain a high level of professionalism at all times.
- Meet performance metrics such as average handle time, quality, and customer satisfaction.
- Attend training sessions and team meetings to enhance skills and knowledge.
- Update customer information in the database as needed.
- Adhere to call center policies and procedures.

August - November
Medallion
(Human Resource Assistant)

RESPONSIBILITIES

- Organize and manage employee records
- Assists in the recruitment process
- Addressing employee questions or concerns related to HR policies during onboarding
- Updating employee handbooks
- Assist in resolving employee conflicts
- Assist in conducting employee surveys
- Schedule training sessions
- Maintaining employee training records
- Assist in the collection, organization, and analysis of HR data like employee demographics and
turnover rates
- Staying up-to-date on changes in employment laws
- Maintain compliance-related documentation

My Services

Online Bookkeeping (QB & Xero)

Managing daily cash flow. Recording financial transactions into a software system.

SEO (Search Engine Optimization)

Ensures to produce relevant search results and a positive user experience, lead volume, and brand awareness.

Lead Generation

Having strong sales and communication skills and proficiency in sales technology.

Social Media Management

Analyzing data engagement, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Transfer data from paper formats into files , create spreadsheets with large numbers and attention to details.


Works

DATA ENTRY

ONLINE BOOKKEEPING ( XERO...

LEAD GENERATION

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines
Email :
trixiadionisio021900@gmail.com


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