To land a job where I can do effort for quality with devotion, focus, positive approach, cheerful attitude, and enthusiasm

2014 - 2018

Bachelor of Science in Tourism Management

Saint Louis College
City of San Fernando, La Union

2010 - 2014

High School

Saint Louis College
City of San Fernando, La Union

August 2018 - May 2022

Front Office Associate, Aureo Hotel & Resort La Union

• To develop and maintain effective relationship with all clients and provide assistance on phone and in person
• Maintained appropriate filing of personal and professional documentation
• To collect the payment and to ensure that it is correct, check whether all the guest charges have been posted and that the computed bills are accurate
• To attend the special requests made by the potential clients and reserve or block the room as per their instructions

2021 - 2022

Franchesca's Comfort Food, Social Media Manager

• Posting content across social media accounts
•Responding to comments and direct messages on each of our accounts
• Managing our online communities to ensure respectful and appropriate engagement
• Building a social media presence by maintaining a solid online presence

February - March 2018

Customer Service Agent - Intern, China Eastern Airlines

• Assists pre-boarding checking procedures before passengers and flight board planes
• Assigned transport of special needs passengers including the disabled parents with infants and senior citizens etc.
• Make public address announcements as required