Suzette Mhae Doctolero

Professional Virtual Assistant
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Contact Information
  • zettysett@gmail.com
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  • Quezon City, Philippines
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ABOUT

Has a Degree of Bachelor of Science in Tourism Management. An Administrative Assistant for 2 years. A former Senior Marketing Assistant/Travel Coordinator in a real estate company last 2019. Vigorous, benevolent and unceasingly diligent person in quest for a position that will provide prompt and courteous services to essential clients. Able to work in a team with and/or without minimal supervision.
EXPERIENCE
2022-2022

FB (FREELANCER)

-Planning contents
-Designing and creating contents
-Strategizing by making calendar of schedule for posting of contents made
-Copywriting (Caption and Hashtags)
-Engagement
2021-2022

TIKTOK (SMM & AFFILIATE)

-Digital Marketing Management
-Analytics
-TikTok Marketing
-Content Creator
-Ad Campaign
2020-2022

DATA ENTRY SPECIALIST (Admninistrative Assistant I), QMMC

- Provides administrative/clerical support in the implementation of policies and procedures of the Department.
- Helps in retrieval of medical files and records.
- Ensures that medical records are organized and kept in the filing system.
- Attends to the needs of Clinical and Administrative Staff in the performance of their assigned duties.
- Answers inquiries from patients and medical doctors on administrative concerns.
- Answers telephone calls and responds to emails, online inquiries, and messages.
- Organizing schedules of medical doctors.
- Responsible for preparing daily time records of the doctors.
- Helps in the preparation of correspondences and other documents and have it submitted on or before the deadline.
2016-2019

DATA ENTRY SPECIALIST (Senior Marketing Assistant/Travel Coordinator), MEGAWORLD CORPORATION, International Marketing Division

- Handles flight and accommodation quotations and bookings for agents/employees.
- Handles liquidations and monitoring of all successfully booked flights and accommodations of the agents/employees.
- Encoding of Payments of clients to REMS (System), attends to requests promptly and accurately, delivers reports/requests within the given timeframe.
- Answering emails and telephone calls promptly and efficiently. Welcoming and assisting clients and other tasks assigned by my superior from time to time.
2015-2016

DATA ENTRY SPECIALIST (Administrative Assistant), MEGAWORLD LIFESTYLE MALLS - LUCKY CHINATOWN PARKING ADMINISTRATION OFFICE

- Responsible for updating manpower and parking status.
- Z-reading in each POS terminal and PDT.
- Generating sales from POS as well as from PDT (if used), monitoring of shortages and overages per day.
- Encoding car count and sales.
- Witnessing the opening of a vault with treasury personnel and responding to emails.
- Maintaining office organization, supporting parking officer/administrator in operation (assisting in traffic divert) and documentation concerns (administrative functions – Checking of daily sales report, RFP’s, PR and other related paperwork).
- Direct calls and respond to inquiries, inspect posting of cashiers per booth/housekeeping/maintenance personnel.
- Clearing and checking of all transacted parking cards prior to issuance in the entrance dispenser.
- Inspecting cleanliness of all areas as well as inspecting all equipment if in good condition in Lucky Chinatown and City Place Square Parking.
- Collecting all downtime folders in the parking booth for proper reporting.