Highly organized administrative and operations professional with proven experience in streamlining workflows, managing client communications, and supporting business growth. Adept at maintaining organized systems, tracking projects, and preparing accurate reports while ensuring consistency across records, schedules, and brand materials. Recognized for balancing efficiency with attention to detail to deliver reliable support in fast-paced environments.

Managed social media content creation (graphics, captions, scheduling) to boost engagement and brand visibility.
Drafted, proofread, and optimized email campaigns through Constant Contact, ensuring clear communication and consistent branding.
Integrated Jotform submissions to automate client data collection and streamline lead management.
Collaborated with the owner on marketing strategies, project tracking, and reporting to support business growth.
Handled client inquiries, maintained organized records, and ensured brand consistency across all marketing materials.
Utilized tools such as Trello, ClickUp, Google Workspace, and Canva to deliver efficient workflows and high-quality outputs.

Creative Virtual Assistant

Created engaging and visually appealing course presentations and workbooks in Canva.
Assisted client with designing course presentations and workbooks, and creating custom templates according to the branding and visual identity.
Managed documents by sharing files and attachments related to tasks or projects.
Collaborate with other team members using ClickUp's commenting and file-sharing features.

Data Entry Specialist

Responsible in managing the Learner Information System used within educational institution.
Overseeing data entry processes and data quality within the LIS to ensure accurate and up-to-date learner records.
Ensuring compliance with regulatory requirements and standards related to learner data management, such as data privacy act.
Managed the learner information system to support teaching, learning, and administrative functions.

General Virtual Assistant

Managed social media content creation (graphics, captions, and scheduling) across platforms to promote services and engage clients.
Assisted in drafting, proofreading, and revising email campaigns through Constant Contact to ensure clear communication and brand consistency.
Integrated and maintained Jotform submissions to automate client data collection and ensure seamless addition of leads to the CRM and VIP mailing lists.
Collaborated with the owner to brainstorm and execute marketing strategies.
Handled administrative tasks such as responding to client inquiries, monitoring campaign performance, and maintaining organized records.
Supported brand development by ensuring consistency in logos, templates, and messaging across marketing materials.