• stellacoloma01@gmail.com
• 09946733046
• 403 Centro, Pag-asa Taysan Batangas

To provide my clients the best services possible and to work in an environment which encourage me to succeed and grow professionally
where i can utilize my skills and knowledge appropriately.

Social Media Management
Data Entry
Email and Calendar management
Customer service Communication Skills
Adaptability
Oral and Written Communication

ProVA.Ph
GENERAL VIRTUAL ASSISTANT
March 19, 2023

BPO Application Course ( English Phrases for call center, Interviews, Versant, Svar and Berlitz

Core Competency 1 of Domestic Work
-Prepare Hot and Cold Meals/Food
-Provide Food and Beverage Service
-Clean Living Room, Dining and Kitchen Room
-Wash and iron Clothes, Linen and Fabric

January 5, 2024 - February 16, 2024
MCA Call Center Agent
- Get the customer to fill out an application for financing.

June 5, 2023 - June 30, 2023
CONTENT LAB - DIGITAL CONTENT SPECIALIST
- Identify suitable creators for campaigns by scrolling through Tiktok, Instagram and You tube.
Add suitable creators and the required data to build creator lists for clients
Classify creators and their content by given criteria
Collect post analytics such as views and engagement data
Support campaign management in our digital marketing campaigns

January 10, 2023 - March 31, 2023
CALLTENTD - COLD CALLER/APPOINTMENT SETTER ( Real Estate campaign)
- We contact cold or warm leads and prospective clients from company CRM
Reaching out to people who maybe likely to buy or sell property

Dec. 1, 2017 - June 19, 2020
N.I SDN BND - SALES ASSOCIATE
- - Responsible for welcoming customer
- Maintaining floor appearance
- Directing customers to goods and operating cash register
-Ensuring that the company makes more sales and gets customer product suited to their needs.

2017
ULTRAMEGA SUPERMARKET - CASHIER
- Processing and receiving payments
- Issuing receipts to customers as they leave with their purchases
- Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience.

2016
SM CITY BATANGAS - SALES CLERK
- - Greet Customers as they arrive
- Ask customers about their retail needs and answer their question
-Take inventory, review stock and restock merchandise
-Advice Costumers and help them to locate items within the store

PRACTICAL AND THEORETICAL ELECTRONICS VOCATIONAL COURSE
2012

BILOGO NATIONAL HIGH SCHOOL
2009-2012

Dhamielyn A. Sarno
ProVA.ph/ Coach/Co.Founder
www.prova.ph
09158325769