STEFFANIE ARRIANE D. LEE

Professional Virtual Assistant
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Contact Information
  • steffanielee06@gmail.com
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  • +63 977 241 9675
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  • Skype: live:.cid.62f6be2f77c57ab9
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CAREER OBJECTIVE:

Customer–oriented and resilient virtual assistant associating my skills in an organization that can provide me an opportunity to utilize my academic background and assist me to gain experience.
KEY SKILLS AND ATTRIBUTES:

Ability to interact and educate customers on medication.
Committed to providing the best customer services.
Excellent communication skills and a team player.
Fluency in English and proficiency in computer applications.
HIGHLIGHTS

I'm Steff and I can be one of the finest assets in your business as a Virtual Assistant. I am trained and capable of enlisting new products in the line of your business. I am also enthusiastic about assisting and resolving customer concerns and offering them suggestions resulting in customer satisfaction.
WORK EXPERIENCE:
2020 - 2022

Customer Service Representative:, Ibex Global Solutions, Inc

In charge of handling customer questions and concerns in a timely and professional manner.
Resolve product or service problems by clarifying the customer's complaint.
Manage documentation of customer interactions and process customer accounts.
Work hand in hand with manager to ensure proper customer service is being delivered.
2018 - 2019

Manufacturing Pharmacy:, Duo Pharma Trade Philippines Incorporated

Assist in maintaining accurate inventory of stock medicines.
Proficient with computers and machines in calibration activities of each.
Check for expired medications and discard it properly.
Performs process validation or quality control.
2017 - 2018

Hospital Pharmacy:, Dr. Jesus C. Delgado Memorial Hospital

Ensure of correct medicines to be prepared according to prescriptions.
Take telephone calls and respond to questions regarding the availability of medicines.
Required to work closely with other members of staff, such as physicians, nurses and dieticians for patient information must be passed on in a way that is clear and specific.
2017 - 2017

Retail Pharmacy:, South Star Drug Store

Assist the Pharmacist in taking and processing orders of filling prescriptions.
Answer customer’s questions regarding medications and possible side effects.
Checks patients' medicine histories, and ensure optimal dosage and methods of administration and drug compatibility before dispensing.
Maintaining prescription files and records issue of narcotics, poisons and habit-forming drugs.
EDUCATION:
August 2016 - December 2019

Trinity University of Asia

Bachelor of Science in Pharmacy
June 2010 – March 2015

Siena College Quezon City

ABC Foundation Scholar
March 2010

San Francisco Elementary School

Special Science Class Student