2015
BS Tourism Management
PATTS College of Aeronautics
Freelance Virtual Assistant: Helping You to Achieve More
I am a BS Tourism Management graduate from Philippines and has 4 years work experience in the USA with a passion for creating memorable travel experiences while embracing the freelance industry's service standards. My academic background has provided me with a solid foundation in many principles, such as in management and sustainable professional practices. I have hands-on experience through internships in travel agencies, hotels, and/ in the corporate world, where I developed my skills in strategic planning, and project management. I am eager to bring my enthusiasm and dedication to a dynamic team and to contribute to the growth and success of a forward-thinking organization.
I'm here to help you streamline your tasks and enhance productivity.
Why Choose Me?
Versatile Skill Set: I possess a wide range of skills in administrative tasks, project management, and more. I adapt to your needs, providing customized solutions for every project.
Effective Communication: I ensure clear and prompt communication so you're always informed and your instructions are carried out precisely.
Project Management Expertise: I excel in managing complex projects, efficiently allocating resources, and boosting team productivity.
Task Prioritization: I prioritize tasks effectively, ensuring efficient use of time and resources to maximize productivity.
Whether it’s managing your calendar or email, I’ve got you covered. You can rely on me to meet deadlines, maintain confidentiality, and handle your tasks with the highest level of professionalism.
Let's Collaborate
I’m dedicated to simplifying your life. Whether you’re an entrepreneur, small business owner, or busy professional, I’m ready to take on tasks that free up your time and energy.
Let’s discuss how I can help you achieve your goals. Contact me to explore how we can work together efficiently and effectively.
My Skills and Competencies
Executive Assistant
Bookkeeping
E-commerce
Legal Research
Data Entry
Social Media Management
Certificates
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My Experience and Education
2020
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2023
HAL&AL Meats
(Executive Assistant)
• Executive Support & Scheduling: Managed executive files, coordinated travel arrangements, and organized calendars to ensure efficient scheduling of meetings, appointments, and business engagements.
• Confidential Records & Communication: Maintained and safeguarded sensitive business records, handled confidential communications, and ensured proper documentation of important correspondence.
• Financial Management & Reporting: Oversaw financial reconciliations, processed disbursements, managed petty cash, handled payroll, and prepared inventory tracking reports to support accurate financial operations.
• Operational & Compliance Support: Assisted in HACCP audits to ensure compliance with health and safety standards, identified operational inefficiencies, and implemented solutions to streamline processes.
• Business System Management: Managed various operational platforms, including QuickBooks for financial transactions, Shopify for e-commerce, and UPS, FedEx, and USPS for logistics, while utilizing Asana for project and task management.
2019
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2020
Hyatt Regency
(Front Office Agent)
• Guest Services & Reservations: Welcome guests, handle check-ins and check-outs efficiently, and manage reservations via phone, email, and in-person while keeping the booking system updated.
• Customer Support & Issue Resolution: Assist guests with inquiries, provide recommendations, and promptly address any complaints or special requests to ensure a positive experience.
• Billing & Payments: Process payments for room charges and other fees, ensure accurate billing, and securely handle cash and credit transactions.
• Hotel Operations & Security: Coordinate with housekeeping and maintenance to fulfill guest requests, monitor front desk security, and control hotel access.
• Record Keeping & Compliance: Maintain accurate guest records, track room availability and transactions, and follow all hotel policies, including health and safety regulations.
2018
-
2019
BGY Management Consultancy Services Corp.
(HR Specialist)
• Conducted end-to-end recruitment processes, including candidate screening, interviews, and hiring documentation.
• Managed employee onboarding and orientation programs to ensure seamless
integration into the company.
• Administered compensation, benefits, and performance evaluations while maintaining
compliance with labor laws.
• Assisted in drafting and implementing company policies, ensuring a smooth workflow
within each departments.
2017
-
2018
Coast Redwood Management Solutions, Inc.
(Receptionist/Administrative Assistant)
• Served as the first point of contact for clients and visitors, providing professional and efficient service.
• Managed office correspondence, including handling phone inquiries, emails, and
scheduling appointments.
• Assisted in administrative support tasks, including data entry, document filing, and
record maintenance.
• Coordinated office supplies inventory and procurement, ensuring a well-maintained
office environment.
2016
-
2017
Rockwell Club
(Front Desk)
• Front Desk Management: Greet and assist visitors, direct them to the right departments, and handle all incoming calls professionally by answering, screening, and forwarding as needed.
• Reception Area & Office Maintenance: Keep the front desk and common areas clean and organized, ensure materials like forms and brochures are available, manage office supply inventory, and report any equipment issues.
• Mail & Security Handling: Receive and distribute mail and deliveries, maintain office security by following safety procedures, managing visitor logs, and issuing visitor badges.
• Administrative Support: Perform clerical tasks such as filing, photocopying, transcribing, and faxing; provide accurate information in person, via phone, or email; and assist with requests from senior managers.
• Scheduling & Coordination: Arrange appointments, manage calendars, schedule meetings, and handle conference room bookings to ensure smooth office operations.
2012
-
2013
PATTS College of Aeronautics
(Student Assistant)
• Administrative Support: Handle phone calls, take messages, and direct inquiries. Assist with filing, copying, scanning, and organizing documents. Manage calendars, schedule meetings, and help prepare reports and correspondence.
• Customer Service: Welcome and assist students, visitors, and staff in a professional manner. Provide accurate information about campus services and respond to emails with timely follow-ups.
• Data Management: Update and maintain databases and spreadsheets. Ensure accuracy and integrity of records, and help compile data for reports and presentations.
• Event Support: Assist in planning and organizing events, workshops, and meetings. Help with setup, logistics, and cleanup before and after events.
• Project Assistance: Support faculty and staff with research, special projects, and various academic or administrative tasks as needed.
My Services
Executive Assistant
Provide high-level administrative support to top executives and ensure the smooth operation of the executive office.
Bookkeeping
Maintaining financial records and managing accounts. Ensures accuracy and compliance with accounting standards.
E-commerce
Manages online store operations, optimizes product listings, and ensures smooth transactions to drive sales.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.