2017
Bachelor of Science in Information Technology
University of Pasig City
Career Objective
Why should you work with me?
My enthusiasm, set of skills, and vast experience make me quite a "one-woman show" when it comes to a successful and outstanding online presence for my clients. Having more than 7 years of experience working in social media, I can safely say that it gave me a much more dynamic business perspective as well as a boost of creativity and initiative, which I am applying in my career and in every project that I work on.
Doing all the tasks all by yourself is really exhausting. I'm here for you. Use my assistance to achieve your goal!
Virtual Assistant - Sofia Bianca Santiago
Metro Manila, Philippines
Freelancer
Skilled In
Virtual Assistance
Administrative Support
Social Media Management
Social Media Marketing
Content Creation
Graphic Design
Data Entry
Customer Service
Research
Lead Generation
Certificates
My Experience and Education
2023
-
2023
Freelance in ShareUrStory
(Virtual Assistant / Social Media Manager)
I did the Branding, Social Media Management, Content Creator, Copy Writer, Engagement and Social Media Marketing.
2016
-
2021
Freelance in Toyota Pasig Promo
(Virtual Assistant/Social Media Manager)
I did the Branding, Social Media Management, Content Creator, Copy Writer, Engagement and Social Media Marketing.
2017
-
2019
Hinduja Global Solutions
(Customer Service Representative)
• Communicate with providers regarding the authorization of a customer's medical insurance.
• Accurately document information and protect the privacy of the patient in accordance with HIPAA regulations.
• At all times, maintain a cheerful, compassionate, and professional approach toward consumers.
2019
-
2020
Honda Cars Rizal
(Marketing Professional)
• Sets monthly sales goals for the company and works towards achieving them.
• Creating a strategy for generating new prospects and sales leads.
• Must be well-versed in other competitive cars in order to demonstrate what makes them superior through comparison and convert them into more sales.
2021
-
2022
Freelance in KopTV
(Virtual Assistant / Social Media Manager)
I did the Branding, Social Media Management, Content Creator, Copy Writer, Engagement and Social Media Marketing.
2023
-
2023
Freelance in Mitsubishi Manila
(Virtual Assistant / Social Media Manager)
I did the Branding, Social Media Management, Content Creator, Copy Writer, Engagement and Social Media Marketing.
My Services
Virtual Assistance
Perform various administrative tasks catered to clients needs.
Social Media Management
Administer social media accounts. increasing brand awareness through the effective use of social media outlets.
Graphic Design
Create visual content to communicate ideas, messages and remarkable design to imprint on the mind of the audience.
Data Entry
Manage and maintain effective record keeping, organizing files to collect information for future use.
Customer Service
Provide product or service information, answer questions, and resolve any emerging problems that the customer accounts m
Sales and Marketing
Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
Web Research
Condense the information on the internet to generate accurate data that businesses use for marketing, learning and educa
Lead Generation
Setting up appointments and finding potential clients.
Testimonials
Stef Toyota Pasig
“Can I just say that Sofia is one of the best Social Media Managers I've ever had the pleasure of working with? Her great mind and skills are evident in these images! She's been working with me for five years, and I can't tell you how many awards and clients she's helped me get! For a couple of years, I have been my company's top employee and one of the top four marketing executives throughout all of my company's branches in the Philippines! Sofia's knowledge and abilities are responsible for everything! She is capable of performing any task that you have given her. Proven and tested."
Angelica Felices
"I can't thank Sofia enough for her excellent handling of my pages! She is intelligent, trustworthy, adaptable and dependable. I am confident in recommending her to any of her future clients since she will be a tremendous asset to your firm. Sofia has exceeded my social media expectations. Exceptional individual!"
Dominic Gopez
"Sofia! Thank you so much for all of your hard work, I still can’t believe the results I have received from all your amazing work. I admire how motivated, creative and efficient you are. Working with you has been a blessing."