•Assisted office staff by routing documents, answering client and inter-office telephone calls, and attending to visitors.
•Provided support during entrance examinations by coordinating venue booking, monitoring examinee attendance, and distributing examination materials.
•Handled daily office tasks to keep operations smooth and organized.
•Provided client support by answering phone calls, managing emails, and responding to inquiries .
•Processed applications by reviewing forms, encoding data, and sending schedules via email.
•Managed entrance examinations for 80–200 participants per session, including proctoring, distributing materials, and addressing questions.
•Recorded and organized results by checking answer sheets, inputting scores, applying formulas, and preparing rankings.
•Prepared and processed documents such as requisitions, procurement forms, and payment requirements using MS Office and Google Workspace tools.
•Performed additional administrative tasks as needed.