Cebu Normal University

Bachelor of Arts in Psychology

Student Assistant

•Assisted office staff by routing documents, answering client and inter-office telephone calls, and attending to visitors.
•Provided support during entrance examinations by coordinating venue booking, monitoring examinee attendance, and distributing examination materials.

Administrative Officer II

•Handled daily administrative tasks to ensure smooth and organized operations.
•Provided client support via phone, email, and in-person interactions, addressing inquiries and follow-ups professionally.
•Processed applications by reviewing forms, encoding and verifying data, and sending schedules and confirmations.
•Managed entrance examinations for 80–200 participants per session, including proctoring, material distribution, and assisting participants.
•Recorded and organized results by checking answer sheets, inputting data, applying formulas, and preparing rankings and reports.
•Maintained databases and digital records, ensuring accuracy, confidentiality, and data privacy compliance.
•Prepared and processed administrative and financial documents, including requisitions, procurement forms, payment requirements, expense tracking, and receipt organization, using Microsoft Office and Google Workspace.
•Managed high volumes of emails, organized inboxes, tracked responses, and ensured timely, professional communication.
•Provided basic technical troubleshooting for software, email, and document-related issues.
•Coordinated with internal teams and stakeholders to support operations, reporting, and administrative needs.

Virtual Assistance

GVA, Executive

Delivers administrative support, task coordination, document handling, and workflow optimization.

Data Entry

Provides accurate data entry, database management, document processing, and organized information support.

Appointment Setting

Schedules and manages appointments with timely follow-ups to provide optimum support and client engagement.

Email Marketing

Executes email campaigns, tracks engagement, and optimizes strategies to drive business growth.

Bookkeeping

Maintains accurate financial records, reconciles accounts, manages invoices, and ensures timely reporting.