Hey I am Sheryll Ann

Elite Executive VA | SMM | Medical VA | REVA

I am Sam, an achiever since my early years, I continuously strive for excellence in everything I do. From graduating with academic excellence in my Bachelor's Degree at University of Santo Tomas-Legazpi with a research Titled 'Historical Attractions in Legazpi City' to finishing my Master's Degree in Bicol University with a research Titled 'Tourism Potentials of Guinobatan, Albay: It's Implication to Rural Development'.

An experienced College Educator for both Business Administration courses, Tourism & Hospitality Management, NSTP and Agricultural related courses. Worked at Big Sky Montana & Xanterra International Parks Wyoming, USA as a Hotel Housekeeper, Front Office Associate and Food Attendant. Worked as an Administrative Assistant and Technical Aide at Department of Environmental and Natural Resources- Environmental Management Bureau 5.

I have extensive experience in administrative support, providing high-level assistance to executives, entrepreneurs, and teams. My expertise includes calendar and email management, scheduling meetings, data entry, document preparation, travel coordination, and customer service. I am proficient in using CRM systems, project management tools, and Microsoft Office/Google Suite to streamline workflows and boost productivity. My ability to prioritize tasks, handle confidential information with discretion, and communicate effectively ensures seamless operations.

Sheryll Ann Valenzuela Ocfemia
Albay, Philippines
sheryllannocfemia@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Executive Assistant
Project Management
Research Skills
Technology Savvy
Typing Speed and Proficiency
Social Media Management
Software Proficiency
Multitasking
Problem Solving
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014
Bachelor of Science in Tourism Management

University of Santo Tomas-Legazpi

2017
Master in Rural Development

Bicol University Graduate School

2023 - 2025
ZZZ Mini Store
(Business Owner)

General Bookkeeping
-Accounts Receivable/Payable Management
-Financial Reporting
-Internal Auditing
-Payroll and Payroll tax filing and paying
-QuickBooks Expert
-1099 for Contractors
-Financial Analysis

2023 - 2023
PruLife UK
(Licensed Insurance Agent)

Appointment Scheduling: Organizing client meetings and managing the advisor’s calendar.
Client Communication: Responding to emails, following up with clients, and handling phone calls.
Document Management: Organizing client files, data entry, and preparing documents.
Client Onboarding: Collecting client information and sending welcome materials.
Marketing & Social Media: Creating content, managing social media, and sending newsletters.
Financial Research: Assisting with market research, competitor analysis, and regulatory updates.
Billing & Invoicing: Preparing invoices, tracking payments, and managing expenses.
Client Reminders & Task Management: Sending reminders and tracking important tasks.
CRM & Database Management: Keeping client data organized and updating the CRM system.
Client Reporting: Generating reports and assisting with financial data analysis.
Event Planning: Organizing client events or financial industry conferences.
Compliance Support: Ensuring regulatory documents are filed and deadlines are met.

2022 - 2022
51Talk
(ESL Tutor)

Teaching English: Conducting online lessons, focusing on speaking, listening, reading, and writing.
Providing Feedback: Correcting mistakes and encouraging student participation.
Tracking Progress: Monitoring student improvement and adjusting lessons as needed.
Lesson Preparation: Reviewing materials and tailoring exercises to the student’s level and interests.
Using Technology: Utilizing tools like virtual whiteboards and multimedia to enhance lessons.
Maintaining Professionalism: Being punctual, clear in communication, and fostering a supportive learning environment.

2022 - 2022
Bicol University College of Agriculture and Forestry
(Professor I)

Email Management: Sorting emails, replying to routine queries, and scheduling meetings.
Calendar Management: Coordinating schedules for courses, office hours, and events.
Course Management: Handling assignments, grading, and uploading materials on learning platforms.
Student Communication: Responding to FAQs, setting up appointments, and sending reminders.
Document Management: Organizing research papers, syllabi, and other academic files.
Research Assistance: Managing data, literature, and submissions for research.
Social Media & PR: Updating social media profiles and promoting academic events.
Travel & Conference Planning: Organizing travel and registration for academic events.
Financial Support: Tracking expenses, handling invoices, and assisting with budgets.
Content Creation: Designing syllabi, presentations, and assisting with research paper formatting.
Administrative Support: Managing communications with departments, maintaining student records, and supporting committees.

2021 - 2021
Department of Environment and Natural Resources- Environmental Management Bureau V
(Admin Assistant)

Executive Virtual Assistant
-Inbox Management
-Calendar Management
-Appointment Setting
-Cold Calling- Inbound/Outbound
-Organizing Travel Arrangement
-Coordinating Meetings
-Researcher

2018 - 2021
Santos-Abrina Clinic
(Clinical Admin Assistant)

Appointment Scheduling: Managing and confirming patient appointments, sending reminders, and coordinating the doctor's schedule.
Patient Communication: Answering calls, emails, and follow-ups, plus providing appointment or prescription info.
Medical Billing & Coding: Verifying insurance, submitting claims, and assisting with coding for accurate billing.
Medical Records Management: Updating and organizing patient files, transcribing doctor notes, and ensuring secure storage.
Prescription Management: Handling refills, sending prescriptions to pharmacies, and reminding patients about meds.
Patient Intake: Collecting forms, insurance details, and medical histories for new and returning patients.
Research Assistance: Helping with medical research, summarizing articles, and gathering treatment options.
Telemedicine Support: Managing virtual consultations and troubleshooting technical issues.
Customer Service: Addressing patient concerns and collecting feedback via surveys.
Social Media & Website Management: Updating online presence, promoting services, and managing patient-facing content.
Marketing Support: Assisting with email campaigns, patient retention, and database management.
Compliance & Regulatory: Ensuring HIPAA compliance and maintaining records for audits.
Financial Support: Invoicing, handling payments, and assisting with financial queries.

2017 - 2018
University of Santo Thomas- Legazpi
(Professor I)

Email Management: Sorting emails, replying to routine queries, and scheduling meetings.
Calendar Management: Coordinating schedules for courses, office hours, and events.
Course Management: Handling assignments, grading, and uploading materials on learning platforms.
Student Communication: Responding to FAQs, setting up appointments, and sending reminders.
Document Management: Organizing research papers, syllabi, and other academic files.
Research Assistance: Managing data, literature, and submissions for research.
Social Media & PR: Updating social media profiles and promoting academic events.
Travel & Conference Planning: Organizing travel and registration for academic events.
Financial Support: Tracking expenses, handling invoices, and assisting with budgets.
Content Creation: Designing syllabi, presentations, and assisting with research paper formatting.
Administrative Support: Managing communications with departments, maintaining student records, and supporting committees.

2013 - 2013
Xanterra Parks and Resorts Yellowstone National Park Wyoming,USA
(Client Communication Support)

Responding to Inquiries: Answering questions from potential tourists regarding destinations, travel packages, and itineraries.
Booking Assistance: Helping clients with bookings for flights, hotels, car rentals, and tours.
Customer Service: Offering support during clients’ travel, including handling complaints, rescheduling, or providing information on local attractions.

2013 - 2013
Big Sky Resorts Big Sky Montana, USA
(Administrative Support)

Travel Documentation: Organizing and filing travel contracts, receipts, booking confirmations, and client communication.
Reporting: Assisting with creating reports for management, such as sales reports, client feedback, or booking statistics.
Organizing Business Operations: Handling day-to-day administrative tasks like scheduling meetings, answering calls, and managing emails.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

My Outstanding Boss & Life Mentors

Author

Dr. Celeste B. Yanzon, LLB

"Sheryll Ann/ Sam was my student in College and all I can say is that she is always keen in details, submit reports on time, an achiever and someone who you can rely on specially on heavy tasks and can multi-task. She can plan an event and coordinate it even if she's given short notice, she never fails to deliver great results. Great in doing research papers since College and even in her graduate studies."

Author

Engr. Marico Abu, Ph.D.

“Sheryll Ann/ Sam is a very passionate and hardworking employee.
She's a very creative and reliable person to go to when it come's to event coordination, planning and execution. Accurate in doing administrative tasks and she's that kind of person who go above and beyond just to accomplish her tasks."

Author

Dr. Roscefe B. Dy

Sheryll Ann was my student in BU Graduate School, a competent student, a reliable student who finished her projects, activities & reports as soon as possible. As College Instructor she is a very passionate and truly cares about the well being of her students. An employee who you wanted to work with because of her honesty, dedication and accuracy in doing crucial administrative tasks and delivers high quality works.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Albay,
Philippines
Email :
sheryllannocfemia@gmail.com


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