Sheryl Estrada

Virtual Assistant
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Contact Information
  • 09562859348
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  • sherylestrada05@gmail.com
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  • Dasmarinas City Cavite Philippines
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About me

I am often regarded as a highly organized individual who approaches tasks with dedication and a strong work ethic. Known for my ability to quickly grasp new concepts, I am a proficient and diligent learner.
Education

BS Computer Science
Experience
8th August, 2023 - 2024

SB SHOP, (Social Media Manager)

Social Media Management, Marketing, Content Creator, Engagement, Copy Writing.
14th October, 2019 - 2024

Concentrix Philippines, (Customer Service Advisor II )

*Support team, optimizes support processes, and ensures high-quality customer service and satisfaction. Approve, verify, and process applications to ensure accuracy, compliance, and timely completion.
07th February, 2018- 18th February, 2018

Alorica, (Customer Service Advisor)

*Handling customer orders and addressing their concerns promptly and effectively.
12th June, 2011- 24th June, 2016

The Landmark Makati, (Sales Consultant)

*Oversees branch operations, and ensures customer satisfaction and efficient service delivery. Boost product demand and drive sales through targeted marketing strategies and special offers.
Manage inventory levels and prepare detailed monthly reports to track stock and analyze performance metrics.
10th January, 2010- 10th December, 2010

True health Multispecialty Clinic, (Secretary)

* Manage clients' files to ensure accurate, organized, and secure record-keeping, Send reminders for follow-up check-ups to ensure timely and consistent patient care, Assist clients and Doctor's during check up.
Skills

Technical Proficiency, Communication Skills, Financial Management, and Confidentiality