2017
Bachelor of Science in Tourism
Jose Rizal Memorial State University - Dipolog Campus
Get to know me better
I am Sheree Fernandez.
A highly motivated and versatile professional offering expertise as an Engaging Social Media Manager, Resourceful Executive Virtual Assistant, and Confident HR VA. With three years of diverse experience spanning data entry, HR training, customer service, and administrative roles, I bring a well-rounded skill set and a passion for helping businesses thrive.
I craft compelling content that resonates with target audiences. My passion for visual storytelling shines through in my video editing and graphic design skills, utilizing tools like Canva and CapCut. I even achieved viral success on TikTok with content reaching 500K views! I'm ready to leverage my creativity and platform knowledge to boost your brand's online presence.
I'm a resourceful and organized VA, adept at handling a wide range of administrative tasks. My experience includes inventory management (using MS Excel), sales support, report creation, billing, and general office administration. My time with a US-based company further honed my skills in lead generation, email and chat support, real estate appointment setting, and handling customer inquiries related to roof repair and warranties.
My experience as an HR Training Assistant, conducting employee training and seminars, has provided me with a solid foundation in HR processes. I'm confident in handling HR-related tasks with discretion and efficiency.
Let's connect and discuss how I can help you achieve your goals!
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry/Web Research
Content Creation
HR Virtual Assistance
Executive Virtual Assistance
Certificates
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My Experience and Education
2020
-
2021
Quality Discount Roofing & Construction, LLC
(Customer Service Representative)
* Provide customer service support
* Field incoming phone calls and respond to phone messages from
customers.
* Data Entry
* Lead generation
* Conducts cold calls, appointment setter & email marketer.
* Probate researcher. Responsible for identifying probate notices in
newspapers, extracting estate and beneficiary data, an
2019
-
2020
bai Hotel Cebu
(Guest Service Associate)
* Greet guest warmly and provide seamless check-in and check-out.
* Assist guests with reservations, room assignments, and requests.
* Process payments and billings.
* Handle complaints with poise.
* Handle internal and external calls.
* Make shift end reports & month end reports in Microsoft Excel.
2018
-
2018
SM Supermarket (Savemore Market)
(HR Training)
* Provide training on company policies and procedures to Cashiers, Baggers and Selling Clerks.
* Provide seminars and orientations for all employees.
February 2018
-
May 2018
Creamline Dairy Corporation
(Secretariat)
* Provide over all administrative support
* Manage mails and calendars, inventories, and handling day-to-day
tasks efficiently.
* Process customer orders
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
HR Virtual Assistance
Optimize talent, drive engagement, and enhance workplace effectiveness
Executive Assistance
Providing top-level administrative support to executives for seamless business operations
Graphic Design
Craft eye-catching graphic designs for social media, print, branding, and ads.