2019
Bachelor of Science in Hospitality Management
Palawan State University
More Info About Me
Hardworking and self motivated person with 1+ years experience as a customer service representative doing inbound and outbound calls, managing multiple emails, booking a flight for our VIP members, can work under pressure, and most importantly able to focus on work without need for supervision. Looking to fulfill the role of a virtual assistant and maintain exceptional internal and external communication.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Email Management
Administrative Task
Certificates
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My Experience and Education
2022
-
2023
Foundever
(Customer Service Representative)
Works with clients who have complaints, orders,, or require information about products/services purchased from the organization. We also provide solutions and prioritize the customer’s needs at each step of the process. Listening to customer’s concerns and handling complaints and returns. Giving detailed explanations of services or products.
2021
-
2022
Mercury Drug Corporation
(Pharmacy Assistant)
Regularly order medication and pharmacy office and restroom supplies. Maintain updated records such as pharmacy files, patient profiles,charge system files, inventories, and poison or controlled drug registries. Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.
2019
-
2020
Panja Hotel and Resort
(Front Desk Associate)
Responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings and coordinating office activities.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Calendar Management / Scheduling
process of organizing meetings, events, and tasks with the ultimate goal of maximizing your time.
Making travel arrangements and itineraries
Making travel arrangements for you so you can keep productive and stress free as possible
Basic Bookkeeping
involves the recording, on a regular basis, of a company’s financial transactions