2009
Bachelor of Science in Nursing
Holy Trinity University
More Info About Me
I am a Registered Nurse and a full-time mom, transitioning into a career as a Virtual Assistant. While I may be new to this role, my background in nursing has equipped me with strong organizational skills, attention to detail, and the ability to manage sensitive information. I am eager to apply my healthcare knowledge to support medical professionals in administrative tasks, patient communication, and medical record management. My passion for healthcare and commitment to excellence make me a quick learner ready to contribute effectively.
My Skills and Competencies
Social Media Manager
Data Entry
Content Creator
Basic Office Software Skills
Appointment Scheduling
Electronic Health Record (EHR) Management
Communication Skills
Time Management and Organization
Customer Service
Certificates
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My Experience and Education
2017
-
2024
Palawan Car For Rent
(Facebook Page manager)
• Develop engaging, creative posts that resonate with the audience.
• Respond to comments, messages, and questions promptly, fostering a positive and interactive community on the page.
• Strategize and implement ways to grow the page’s followers
• Create and manage Facebook ad campaigns, ensuring they are targeted, effective, and within budget to maximize ROI.
• Plan and schedule posts in advance, ensuring a consistent and timely content flow that keeps the audience engaged.
08/2012
-
10/2015
General Surgeon, Urology, ENT Clinic
(Medical Assistant)
• Welcome patients with a smile, helping them feel comfortable and at ease during their visit.
• Take and record vital signs, such as blood pressure and temperature, and gather patient medical history to assist the healthcare provider.
• Help the doctor during patient exams and minor procedures, ensuring that everything is prepared and runs smoothly.
• Provide patients with clear instructions on medications, treatents, and follow-up care, ensuring they understand what they need to do.
• Handle appointment scheduling, answer phone calls, and manage patient records, keeping everything organized and efficient.
• Administer injections or medications under the direction of a physician, ensuring patient safety and comfort.
• Keep exam rooms and medical instruments clean and sterilized, maintaining a safe and hygienic environment for everyone.
• Call patients to remind them of upcoming appointments or to check in after a procedure, offering support and answering any questions they may have.
04/2024
-
06/2024
Eye Center Palawan
(Clinic Receptionist)
• Greet patients warmly as they arrive, making them feel comfortable and valued.
• Schedule, reschedule, and confirm patient appointments, ensuring
the clinic runs efficiently.
• Maintain accurate and up-to-date patient records using Bizbox, handling sensitive information with confidentiality.
• Assist patients with insurance queries, eligibility and coverage.
• Answer phone calls and texts, respond to emails, and manage patient inquiries with professionalism and empathy.
• Keep the reception area clean and organized, ensuring a welcoming environment for all visitors.
My Services
Appointment Scheduling and Management
Manage patient appointments, including booking, rescheduling, and cancellations
Electronic Health Records (EHR) Management
Enter new patient information, update medical histories, and ensure records are accurate and up-to-date.
Insurance Verification
Verify patient insurance coverage and ensure all necessary pre-authorizations are completed.
Referral Coordination
Manage patient referrals to specialists or other healthcare services.
Social Media Management
Post tips, updates, and important announcements on social media platforms, and respond to customers' inquiries.