Shanin Bonghanoy

Virtual Assistant
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REACH ME !
  • shaninbonghanoy002@gmail.com
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  • Cebu City, Philippines
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About

Me!

A career-driven person who loves to work in a company that provides top-notch customer satisfaction while meeting company ends and letting staff grow into better individuals.
Educational Background
2012-2016

Bachelor of Science in Tourism


2011-2012

Bachelor of Science in Computer Science

Working Experiences
2018-2022

Gulf Hotel Convention and Spa, Hotel supervisor

*Manages junior staff on a daily basis
*Sending reports to company directors such as Profit and Loss, Monthly promotions, and telemarketing on a weekly basis
*Making sure company standards and policies are being followed by staff
*Ensures that clients and patrons receive excellent customer service and beyond satisfaction
2016-2018

Gnj Company, Restaurant Supervisor

*Overseeing service staff and kitchen staff
* Handling monthly inventory
* Ensuring targets are being achieved
2015-2016

Cebu Pacific Airlines, Guest Service Agent

• Providing excellent customer service
• Providing travel information such as airline restrictions and so on
• Deals with every passenger flight inquiries
• Issuing board passes to the guest upon check-in
• Checking in Guest on pre-arrival and making sure details are correct and up to airline rules
Training Certificates

ProVa, General Virtual Assistance Training

This training aims to help and enhance the knowledge of each trainee and participant in this rapid-growing industry of virtual assistance.